The Maids do a thorough job with the initial cleaning and then the bi-weekly cleanings. The text or call me or my wife with any questions - so communications is top notch. We trust the Maids team members - they are honest hard working folks. They even have the keys to our house! I'm very happy with the professionalism of The Maids.
I had seen this company outside at my neighbors and decided to try them. The showed up on time and I gave the ladies instructions on what I needed cleaned. I would rate my cleaning a 6 out of 10 because the girls missed a lot of the back of the doors and my shower wasn't cleaned. They charge 265 dollars an hour which is a lot of money for what they did. They charged me 410 dollars plus I tipped each girl (5 of them) 50 dollars. I paid them cash. A couple of hours later I got charged 410 on my credit card too. So poor communication between the cleaners and company. So overall I won't be using this company again. If your gonna charge so much an hour I would make sure your cleaners clean 100% and not miss anything and that your communication is spot on as well.
I have had The Maids cleaning my home for many years. They are wonderfully supportive, flexible, and very thorough.
The office staff is friendly and the team who comes into my home takes good care of my house and belongings.
I will never shop around for other services - The Maids are the best!
I started using The Maids after another scheduled service canceled on me at the last minute and didn’t offer an alternative. I searched “same day cleaning service” (my family was coming into town that evening, I really wanted the house cleaned by a pro and not just me with some Clorox wipes and a Swiffer) and The Maids came up first with great reviews. Jerry responded to my call immediately, was able to offer same-day cleaning service for extra cost, and the maids went above and beyond to make my house impeccably clean despite me being a last minute add to their day and my house needing some TLC! (They even cleaned my toaster oven without me asking. I was in heaven.) After that my husband and I decided to do the every other week service, which is perfect for us for maintenance. Other reviews have said it but it’s really true - my house sparkles after The Maids come!! It feels sort of luxurious to have a cleaning service, but it’s totally worth it to me…it would take me WAY longer to make the house this clean myself. The ladies are super fast (usually takes them just under an hour for our 1400sqft home), friendly, and prompt. I love that they send you automatic texts about when they’ll arrive during your time window too. Overall, great things to say!
I'm very pleased with The Maids! Scheduling has been very easy. Theresa is an absolute pleasure, communicative and professional. The cleaning service has been outstanding, on time, and reliable.
a year ago
Frequently asked questions about The Maids in Orange County
How is The Maids in Orange County rated?
The Maids in Orange County has a 4.8 star rating with 54 Reviews.
0
The Maids do a thorough job with the initial cleaning and then the bi-weekly cleanings. The text or call me or my wife with any questions - so communications is top notch. We trust the Maids team members - they are honest hard working folks. They even have the keys to our house! I'm very happy with the professionalism of The Maids.
6 months ago0
I had seen this company outside at my neighbors and decided to try them. The showed up on time and I gave the ladies instructions on what I needed cleaned. I would rate my cleaning a 6 out of 10 because the girls missed a lot of the back of the doors and my shower wasn't cleaned. They charge 265 dollars an hour which is a lot of money for what they did. They charged me 410 dollars plus I tipped each girl (5 of them) 50 dollars. I paid them cash. A couple of hours later I got charged 410 on my credit card too. So poor communication between the cleaners and company. So overall I won't be using this company again. If your gonna charge so much an hour I would make sure your cleaners clean 100% and not miss anything and that your communication is spot on as well.
10 months ago0
I have had The Maids cleaning my home for many years. They are wonderfully supportive, flexible, and very thorough. The office staff is friendly and the team who comes into my home takes good care of my house and belongings. I will never shop around for other services - The Maids are the best!
a year ago0
I started using The Maids after another scheduled service canceled on me at the last minute and didn’t offer an alternative. I searched “same day cleaning service” (my family was coming into town that evening, I really wanted the house cleaned by a pro and not just me with some Clorox wipes and a Swiffer) and The Maids came up first with great reviews. Jerry responded to my call immediately, was able to offer same-day cleaning service for extra cost, and the maids went above and beyond to make my house impeccably clean despite me being a last minute add to their day and my house needing some TLC! (They even cleaned my toaster oven without me asking. I was in heaven.) After that my husband and I decided to do the every other week service, which is perfect for us for maintenance. Other reviews have said it but it’s really true - my house sparkles after The Maids come!! It feels sort of luxurious to have a cleaning service, but it’s totally worth it to me…it would take me WAY longer to make the house this clean myself. The ladies are super fast (usually takes them just under an hour for our 1400sqft home), friendly, and prompt. I love that they send you automatic texts about when they’ll arrive during your time window too. Overall, great things to say!
2 years ago0
I'm very pleased with The Maids! Scheduling has been very easy. Theresa is an absolute pleasure, communicative and professional. The cleaning service has been outstanding, on time, and reliable.
a year ago