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The Maids in Austin > Reviews in Travis County, Texas, US - RAY

The Maids in Austin

4.9
164 reviews
Laundry
Travis County, US

Location details

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1601 Rutherford Ln A-150, Austin, TX 78754, USA
  • Tuesday:
    08:00 - 17:00
  • Wednesday:
    08:00 - 17:00
  • Thursday:
    08:00 - 17:00
  • Friday:
    08:00 - 17:00
  • Saturday:
    08:00 - 17:00
4.9
Reviews
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  • Google Comments (5)
  • Comments (5)

We caved and got monthly cleaning for our family of five, and it has been a game changer this year. Always have a great clean from our team (Ana, Rocio, Estefania, Francis). They are thorough and fast. In and out it around an hour. We really appreciate them!

a week ago

Exceptional Cleaning Service Experience! I have used the The Maids (Ana’s Team #12) to handle cleanings for our personal home for several years now, as well as recommending them to our real estate clients. I have been beyond impressed with the outstanding service they provide. From start to finish, the team exhibits the highest level of professionalism, attention to detail, and efficiency. They are in and out quickly with their team of 4-5, which helps us immensely since we work from home. The team arrives on time, bringing with them all the necessary cleaning supplies and equipment. I am particularly impressed with the team’s professionalism and friendly demeanor. They are polite, courteous, and attentive to my specific cleaning needs. Furthermore, the communication with the company has been seamless. Scheduling the appointment is easy, and they are responsive to my inquiries and customized requests, which makes the entire experience hassle-free. I highly recommend The Maids to anyone in need of reliable and thorough cleaning services. Their professionalism, attention to detail, and friendly staff set them apart from other cleaning companies. I am incredibly satisfied with the service I received and will definitely be hiring them again for my future cleaning needs. Thank you, Ana’s team with The Maids, for making our home sparkling clean!

2 months ago

We have been using The Maids for over a decade. Ana and her team always do an excellent job and follow any requests / directions. With at least 4 team members, they are very efficient and in no time, we are left with a fresh smelling and sparkling home. Ana and her team are always smiling, friendly and professional. We like the fact that we always have the same team. Ana knows how we like things done. Even on occasion if Ana was not available, the team The Maids sent also did a very good job. Any time we have called, The Maids have always been very professional and accommodating if we need to change the schedule or have any questions. We truly feel that they want to please the customer, which is not always the case with some companies. We also appreciate that they text us a week earlier to remind us of our upcoming visit. Then the day prior we receive another text letting us know the time frame for the arrival the next day. And then on the day of, we receive a text informing us that they are on their way. I find this very helpful and gives me time to round up my cats (not always successful) and put them in an area that they won’t be afraid of all the noise of the vacuum cleaner, etc. We highly recommend The Maids.

3 months ago

I’ve been a customer for about 6 years and have had Team 3 clean my home every other week. Xochitl, Emma and Vanessa are amazing. Friendly, detail oriented and get the job done in no time. I highly recommend them and this company. Thanks for leaving my home smelling and looking good.

2 months ago

My team listens to my needs; does an exceptional job; works efficiently (each member is assigned specific tasks); and then asks me to check their work before they leave. Once in awhile I hear them laughing which makes me think they like their jobs. It is such a comfort to look everywhere and see a clean, sparkling home. I’m happy I found a company that cares.

4 months ago

Frequently asked questions about The Maids in Austin

How is The Maids in Austin rated?
The Maids in Austin has a 4.9 star rating with 164 Reviews.