The Hail Shop

I brought my car to be fixed from a light hail damage. After 30 days they handed me back the car with a new rock chip damage on the hood. How do I know it was them? I took pictures of the car when I first dropped it off at their shop. No rock chip existed when I dropped it off. When I confronted them about the rock chip they refused to fix it. They called the police on me for asking them to fix the damage they caused. I will be taking them to court. Also, it is VERY VERY IMPORTANT to know that all of their positive reviews were published in the last 30 days.

I was going to forgive the fact that the work took the better part of a month and there was zero communication, as long as it was done and I got my car back. DO NOT USE THIS SHOP!!!!!! They barely put the car back together, left all the clips and weather stripping off the hood and left the hood sitting on top of my engine. Which was overheating when I got it home and I'm lucky didn't catch fire. The new hood wasn't painted or clear coated on the under side. The new hood doesn't even fit my car and seal properly, there should not be a gap when fully closed. This shop literally does things as cheaply as possible so they can pocket more of the insurance money. I now have to put my car back together, and take it to a dealership to have the hood looked at. The salesmen are just that, salesmen who don't care about the work, only about making money.

It was so easy and friendly. I contacted The Hail Shop and worked all the way through questions, directions and dropping the car off. My contact was Heath Ballard. His great communication skills and knowledge made this so easy. He even helped me get to a rental car location. Great updates while they had our car. We had good updates on progress. Heath let me know ahead of time when it was going to be finished which helped in the logistics of picking the car up. Five Stars to the Hail Shop! Car looks amazing. Very happy with the entire process. Next hail storm, I'm contacting Heath. He gets a personal 5 Star.

I had the best experience with The Hail Shop. From the first time I spoke with Heath on the phone, to the time I picked up my car, I was a very happy customer! Everything was scheduled around what would work best for me, they provided a rental car, and even had my car completely cleaned inside and out. If I had known what a smooth process this would be, I would have handled my hail damage a lot sooner! Thank you Heath and The Hail Shop!

The Hail Shop, and Heath in particular, were great to work with. The work was done quickly and professionally. You’d never know the car had hail damage. Heath made the process painless from filing the claim to setting up the rental car. I recommend the Hail Shop and especially Heath to all of my friends and family.