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The Cleaning Guy > Reviews in Sangamon County, Illinois, US - RAY

The Cleaning Guy

4.5
132 reviews
Laundry
Sangamon County, US

Location details

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3309 Robbins Rd #191, Springfield, IL 62711, USA
4.5
Reviews
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  • Google Comments (5)
  • Comments (5)

The firm I work for hired The Cleaning Guy of Springfield to clean the carpet in our entire office (approximately, 22,500 sq. feet). I was told it would be a 3 or 4 person crew for a job this size. Saturday morning, 2 workers show up on time at 8 am and left at 3:00pm for the day. Sunday morning, only 1 person shows up to complete the job with more than half of the carpet yet to be cleaned. I commend the worker for completing the job that was promised would be completed in the 2 day time-frame by himself. Because of the size of this job, I was disappointed that management did not check in to see how the job was going. My disappointment lies with management and not with the work that was provided.

5 months ago

I am very pleased with the cleaning services provided by The Cleaning Guy. They send two maids- most recently, Megan and Jada- to deep clean my 2 bed 2 bath apartment, which took about 2 hours. The bathrooms and kitchens were left spotless, and I was impressed with the attention to detail. I have used their services three times now- about once a quarter, and they have been consistently great. I highly recommend them for anyone looking for a reliable and high-quality cleaning service.

7 months ago

I called to get estimate price for house cleaning contract, the guy picked up the phone was very rude when I asked him if he is going to send a person to look at the house! I can’t believe such a bad business still exists. Very rude!

5 months ago

Did great cleaning inside my apartment complex . The last company always missed dirt, leaves and little ladybugs outside in the hallway. I seen Jaida and Shanice come in to clean and they left everything spotless including the stairs. They were super sweet and did really good. Looking forward to this company coming back.

9 months ago

They arrived an hour later than expected and stayed for 2 hrs 15 minutes (I was home and looked at my watch) but I was charged for 2 hrs 55 minutes. For one cleaner it was her first day and mine was the first job. She lightly dusted but did not move things or use furniture polish. The other cleaner was more thorough. Both were polite and respectful. I hired them because I’m ill and had company coming but I still had to clean corners, vacuum cushions, wipe down kitchen cupboards and door handles. Its the most I’ve ever paid to have someone help me clean and I was disappointed. I won’t use them again.

a year ago

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How is The Cleaning Guy rated?
The Cleaning Guy has a 4.5 star rating with 132 Reviews.