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The Aluminum Company of North Carolina > Reviews in Durham County, North Carolina, US - RAY

The Aluminum Company of North Carolina

4.9
812 reviews
Roofing Contractor
Durham County, US

Location details

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1335 Hamlin Rd, Durham, NC 27704, USA
  • Tuesday:
    08:00 - 17:00
  • Wednesday:
    08:00 - 17:00
  • Thursday:
    08:00 - 17:00
  • Friday:
    08:00 - 17:00
  • Saturday:
    08:00 - 17:00
4.9
Reviews
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  • Google Comments (5)
  • Comments (5)

After seeing firsthand their work, we contracted with The Aluminum Co of NC to install an EZE BREEZE window system on our screened porch. The project was just finished last week and we are extremely pleased with their process as well as the outcome of the project. After the sales person gave us an estimate and we decided to move forward with the project, the communication phase proceeded exactly as promised. We really liked that the person who would actually install the system came out for more precise measurements. After production, the installation was scheduled and performed timely. The installation crew showed up on time, were very respectful of our property and did an excellent job. One window measurement was off, but the installer owned up to the mistake right away, apologized, and ordered the replacement window. Though we had to wait several weeks for the new window to be completed, once it arrived, the company came out and completed the job. After the job, Christy came out to inspect and ensure the job was satisfactory. She also provided verbal and written instructions on how to care for the new system. Payment was not required until the job was completed and we were satisfied. We are in love with our new porch. The EZE breeze system has literally added extra usable square footage to our home that we can now use during the non-summer months. We should have done this years ago! We wouldn’t hesitate to use The Aluminum Co of NC again! See my before and after photos below.

2 months ago

We had the Aluminum Company of NC replace our sliding glass patio door with custom built French doors that included a pet door for our cats. From start to finish we were provided with outstanding service and we are more than happy with the results (so are our cats). The doors are amazing quality and we would not hesitate to use this company again for any future projects!

4 months ago

I reached out back in late February to get an estimate to replace my large picture window and a sales rep called me the same day! They came in significantly less than two other quotes I received and I just got the best vibes from their sales rep Dallas. My window needed to be custom made because of its odd size but they were on point with their expected wait time. The only real delay with the install was because of my work schedule but thankfully I wasn’t in a rush for it to be installed. Their guys did a great job at taking out the old window and putting in the new one. This old brick ranch isn’t level anymore and some bricks have shifted but they were on point with measuring every cut to make sure it fit correctly. They had to break the glass from the old window to remove it but they did a great job with clean up!

7 months ago

From start to finish, I've had a great experience during both times (window installation and gutter installation) that I worked with this company. When I got new windows, the salesman, Patrick, worked to meet the estimate of another company that I had talked with. When getting a gutter installation estimate, Patrick did not try to oversell. I asked about getting gutter helmets and new downspouts and Patrick said that I really only needed gutter helmets on one section and that my downspouts were fine. During the installation process of both the windows and gutters, the crews were courteous and both efficient and proficient. Then, during the follow-up, warranty information was clearly presented and outstanding questions and concerns were addressed. I strongly recommend this company.

3 months ago

After using The Aluminum Company to install siding, windows, gutters, a roof and a sliding glass door over the past 10 years, I knew that they were top professionals who are very knowledgeable in all of the services they provide with skilled installers who have been with them for years. My salesman has always informed me of what I’m interested in without any pressure to purchase. During a recent Aluminum Company open house, I spoke with a representative of the door manufacturer and was impressed with the quality and safety measures behind their product which are the only doors installed by The Aluminum Company and had them install an exterior door. I LOVE my new door. The quality of the door is superior and the installation was done by an employee with 20 plus years of experience with obvious skill. Their customer service is beyond incredible and so appreciated when it is very hard to find that in most businesses. If looking for quality, professionalism, customer service, I HIGHLY recommend The Aluminum Company.

3 months ago

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How is The Aluminum Company of North Carolina rated?
The Aluminum Company of North Carolina has a 4.9 star rating with 812 Reviews.