Extremely negative store experience yesterday.
As soon as I walk in there is a woman and her dog. It is a large dog, no leash, no service dog jacket. Nothing. Also, it is not right next to her, it is just loose In the Store. I avoid the area, walk out of my way to avoid the Loose Dog in the Store. I then call Target to tell them this, and I get the prompt to click 2 “for a list of departments” and then 2 for “customer service” AND it hangs up on me. I tried this multiple times and could not get through because when I followed the prompts it just hung up on me. So annoying! So I could not even report it right away. I got back up to the register to check out and the dog is sitting to the left of the check stands by itself! She, the woman, is at a check-stand away from her dog. Really?!
However, what really Irks me is that I see the employees at the front of the store observing this and doing NOTHING. They did see it. So I go up to one of them (after the dog has left) and ask for the manager and it is her. She is the manager and she did nothing. I voiced my complaint and she said if she sees them again she will say something. Why did she not say something the first time?
Does it take an innocent customer who expects safety and comfort in their shopping experience to get attacked, bitten or unnerved for Target to do something? A dog that is “friendly” and “does not bite” could. I am a witness to this. Absolutely unacceptable. I will be taking my business elsewhere. Target is not protecting their customers.
I made an online purchase to pick up in store. Medford store was clean and organized. Staff were busy at the 'returns/pickup' counter but cheerful and methodical. My order was ready. Staff asked and then found a cart for me. professional service. will use again.
I really like their wide range selections for their health & beauty departments. As well as their stationary/pen aisle. They're definitely thee best place to go if you want to see a variety of things. Which makes it fun. & don't be surprised when you buy more than you were expecting to. As always. Ha.
This staff is very unfriendly and has a bad attitude, she is also racist, never encountered anything like this, just because we are foreigners, she said bad things about us and kicked the door out. won't come again
If the stores phones would work, calling all departments and the system hangs up on you before a person answers, it would have been a better review. The person at self check out didn't even realize I had clothing & the security tags were left on. Get home, 25 miles away, and have to return to get them removed. That is not fun.
0
Extremely negative store experience yesterday. As soon as I walk in there is a woman and her dog. It is a large dog, no leash, no service dog jacket. Nothing. Also, it is not right next to her, it is just loose In the Store. I avoid the area, walk out of my way to avoid the Loose Dog in the Store. I then call Target to tell them this, and I get the prompt to click 2 “for a list of departments” and then 2 for “customer service” AND it hangs up on me. I tried this multiple times and could not get through because when I followed the prompts it just hung up on me. So annoying! So I could not even report it right away. I got back up to the register to check out and the dog is sitting to the left of the check stands by itself! She, the woman, is at a check-stand away from her dog. Really?! However, what really Irks me is that I see the employees at the front of the store observing this and doing NOTHING. They did see it. So I go up to one of them (after the dog has left) and ask for the manager and it is her. She is the manager and she did nothing. I voiced my complaint and she said if she sees them again she will say something. Why did she not say something the first time? Does it take an innocent customer who expects safety and comfort in their shopping experience to get attacked, bitten or unnerved for Target to do something? A dog that is “friendly” and “does not bite” could. I am a witness to this. Absolutely unacceptable. I will be taking my business elsewhere. Target is not protecting their customers.
a month ago0
I made an online purchase to pick up in store. Medford store was clean and organized. Staff were busy at the 'returns/pickup' counter but cheerful and methodical. My order was ready. Staff asked and then found a cart for me. professional service. will use again.
a month ago0
I really like their wide range selections for their health & beauty departments. As well as their stationary/pen aisle. They're definitely thee best place to go if you want to see a variety of things. Which makes it fun. & don't be surprised when you buy more than you were expecting to. As always. Ha.
a month ago0
This staff is very unfriendly and has a bad attitude, she is also racist, never encountered anything like this, just because we are foreigners, she said bad things about us and kicked the door out. won't come again
5 months ago0
If the stores phones would work, calling all departments and the system hangs up on you before a person answers, it would have been a better review. The person at self check out didn't even realize I had clothing & the security tags were left on. Get home, 25 miles away, and have to return to get them removed. That is not fun.
a month ago