I couldn't be happier with the work done on my car. They took the time to work with my insurance company to help them understand the condition of my car. I was updated consistently through the process. On top of that, the car was so clean when it came out that I could see some chips I hadn't noticed. And they went back and filled those in for me.
Always professional. Always helpful.
Excellent shop to deal with. I came in on a Friday to get an estimate for a passenger side front fender repair. They were able to get the parts ordered the same day. I dropped my truck off the following Monday and they had it repaired and ready to go by that Friday. The paint blending job is perfect, you can’t tell where the new paint stops and the 3 year old paint starts. I hope I don’t need their services anytime soon, but if I do I’ll be back.
I highly recommend Tanksley as a quality body shop who will work with the customer to make sure the job is done right and on budget. They treated me with respect and consideration. Very professional, with top-shelf craftsmen in the shop.
My poor little 2007 Honda Fit got mashed by a slow-moving elder driving a large American car. The other driver's insurance covered repairs, and sent me a check for their estimate. Two other body shops treated me like an idiot, told me the estimate was likely far below actual cost of repairs and thus I would end up in "total value" territory. The insurance folks' "total value" was laughably low, and I didn't want to get anywhere near it with repair costs. Neither of those shops would even discuss what I suggested could keep repair costs well below "total value."
When I visited Tanksley it was like the sun came out after a nasty storm. Chaston helped me to bring the repair price down in case more damage was encountered during repairs (none was). We line-item vetoed some purely cosmetic items off the work order, lowering the cost of repairs well below what insurance had paid me. Though there were some unexpected delays in getting parts, I was not surprised; my 1st-gen Fit is not common and I knew some of the parts might be hard to find. Chaston kept me posted on how repairs were going and what was causing delays. It ended up taking 2 weeks to finish repairs, but this was due to some parts being damaged in transit, and screw-ups at the other end of the parts supply line. My vehicle was beautiful when I picked it up--squeaky clean on the inside, shiny and nice outside. They even buffed out my old headlight so it matches the new one they replaced.
Getting crunched in a slo-mo crash was a total bummer, but Tanksley gave this episode an uplifting, happy ending with their EXCELLENT service and work. Yeah!
They are friendly in order to get your business. I had an insurance claim and once I handed the car over they came back and added more "necessary repairs" which insurance covered. They also said I needed new battery. It was over 6 weeks to repair the car and once I picked it up and drove it home. The car wouldn't start because they used a dead battery rather than a new one they charged me for. Additionally, I discovered they left several gaskets off of the doors. This has been ongoing for 5 months with repeated calls and empty promises to call back. Don't get scammed, look over your car thoroughly. Check alternatives shops.
Fantastic Job and Superior customer service! A round bale caved in the front passenger door of my Dually while in the pasture. My friend Rhonda recommended Tanksley's, so I took my truck straight to them. Less than 1-week and the truck is done and beautiful! The repairs are showroom perfect, and they even detailed it! I had felt bad taking it to them as dirty as it was. Thank you Tanksley's!
4 years ago
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How is Tanksley's Body Shop rated?
Tanksley's Body Shop has a 3.8 star rating with 66 Reviews.
0
I couldn't be happier with the work done on my car. They took the time to work with my insurance company to help them understand the condition of my car. I was updated consistently through the process. On top of that, the car was so clean when it came out that I could see some chips I hadn't noticed. And they went back and filled those in for me. Always professional. Always helpful.
6 months ago0
Excellent shop to deal with. I came in on a Friday to get an estimate for a passenger side front fender repair. They were able to get the parts ordered the same day. I dropped my truck off the following Monday and they had it repaired and ready to go by that Friday. The paint blending job is perfect, you can’t tell where the new paint stops and the 3 year old paint starts. I hope I don’t need their services anytime soon, but if I do I’ll be back.
7 months ago0
I highly recommend Tanksley as a quality body shop who will work with the customer to make sure the job is done right and on budget. They treated me with respect and consideration. Very professional, with top-shelf craftsmen in the shop. My poor little 2007 Honda Fit got mashed by a slow-moving elder driving a large American car. The other driver's insurance covered repairs, and sent me a check for their estimate. Two other body shops treated me like an idiot, told me the estimate was likely far below actual cost of repairs and thus I would end up in "total value" territory. The insurance folks' "total value" was laughably low, and I didn't want to get anywhere near it with repair costs. Neither of those shops would even discuss what I suggested could keep repair costs well below "total value." When I visited Tanksley it was like the sun came out after a nasty storm. Chaston helped me to bring the repair price down in case more damage was encountered during repairs (none was). We line-item vetoed some purely cosmetic items off the work order, lowering the cost of repairs well below what insurance had paid me. Though there were some unexpected delays in getting parts, I was not surprised; my 1st-gen Fit is not common and I knew some of the parts might be hard to find. Chaston kept me posted on how repairs were going and what was causing delays. It ended up taking 2 weeks to finish repairs, but this was due to some parts being damaged in transit, and screw-ups at the other end of the parts supply line. My vehicle was beautiful when I picked it up--squeaky clean on the inside, shiny and nice outside. They even buffed out my old headlight so it matches the new one they replaced. Getting crunched in a slo-mo crash was a total bummer, but Tanksley gave this episode an uplifting, happy ending with their EXCELLENT service and work. Yeah!
4 years ago0
They are friendly in order to get your business. I had an insurance claim and once I handed the car over they came back and added more "necessary repairs" which insurance covered. They also said I needed new battery. It was over 6 weeks to repair the car and once I picked it up and drove it home. The car wouldn't start because they used a dead battery rather than a new one they charged me for. Additionally, I discovered they left several gaskets off of the doors. This has been ongoing for 5 months with repeated calls and empty promises to call back. Don't get scammed, look over your car thoroughly. Check alternatives shops.
9 months ago0
Fantastic Job and Superior customer service! A round bale caved in the front passenger door of my Dually while in the pasture. My friend Rhonda recommended Tanksley's, so I took my truck straight to them. Less than 1-week and the truck is done and beautiful! The repairs are showroom perfect, and they even detailed it! I had felt bad taking it to them as dirty as it was. Thank you Tanksley's!
4 years ago