St. Louis Windshield Repair

This company is professional, efficient and knowledgeable. We’ve had two windshields replaced by them within the last few months, and we’re extremely pleased with the outcome. Not only that, but after having issues with another company, we called St. Louis Windshield Repair and they quickly got us an appointment. We appreciate and support businesses like these!

This company is excellent! They were fast to give me a quote online. Tedd and his son Tristian both arrived right on time, which was awesome. I was scheduled for 11 AM with a possible 3 hour window period, but they arrived right on time at 11 AM, which was awesome. Both Tedd and his son were very friendly and knowledgeable about windshields. They answered all the questions that I had. They told me this is a family owned business, which I think is a great thing. I would definitely recommend them to any of my family or friends that need a new windshield. Very down to earth and great business owner. Thank you for the great job today!

I had my car broken into and found out on Saturday afternoon. I must have called about 20 companies all over the place trying to get the issue resolved as I was on a cross country drive and on a schedule. The receptionist was the nicest person, very attentive, and she was able to get me in touch with Brian, who offered to help with a temporary solution so I could get on my way. Mind you, it was his day off, and I went to his personal home to get this done. He had absolutely no obligation to help me, but did it anyway out of the goodness of his heart. Thank you so much! You made a very stressful situation much lighter.

Unfortunately I did not have the best experience with this company. The technician was able to get to my vehicle pretty quickly to do the repairs, but he just seemed slimy and manipulative. When discussing payment he insisted that my insurance company wouldn’t cover any portion of the repairs and it was best for me to pay him upfront rather than send the invoice to my insurance because in his experience they’ve never covered windshield repairs and it’s a big headache for him to go back and forth with them. Then he even went on to call the admin assistant at Stl Windshield (which he told me he’s worked with her for a while) to assure me that my insurance wouldn’t cover it. When I went to add my claim number to the invoice he said it wasn’t necessary. (I wrote it anyway) Well of course I shared all of this with my insurance company and ironically, they do cover windshield repairs. Stl Windshield even has a loyalty program with my insurance company so I should’ve been quoted a discounted rate for my repairs! Needless to say, I will not do business here in the future. Since I can’t reply to their response below… My deductible is not $250. State Farm did reimburse me. I think it would be helpful to share that info with future customers, especially if there’s a discount offered through their insurance. And my insurance company didn’t inconvenience me.

Heather answered the phone on the first ring with an enjoyable "Good Morning." She checked the inventory for my repair and scheduled it with Nick and his team the same day. She texted me two times with updates, and they were at my work and completed the replacement in less than three hours. Nick and his repair team were AMAZING! They were polite, nicely dressed, and very efficient with the time it took to replace my Jeep windshield. They went over all the details, what not to do the next 24-48 hours. Nick even repaired chipped paint to prevent rust, which was caused by another company replacing the window previously. I will be recommending St. Louis Windshield Repair to all my friends and family. Thanks again! KC Arns