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Shell > Reviews in Montgomery County, Maryland, US - RAY

Shell

3.6
67 reviews
Gas Station
Montgomery County, US

Location details

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10201 New Hampshire Ave, Silver Spring, MD 20903, USA
3.6
Reviews
5
1
4
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3
0
2
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4
  • Google Comments (5)
  • Comments (5)

This Inspection Station is all about getting you in for the money. Within 30 days they changed inspectors and charged twice for the two different inspector whose list of damages were different. There is no sense of care to customer. They should have consolidated, or considered that the first inspector should have noticed the seconds’. Avoid this inspection station.

a month ago

Man this place no good for inspection I swear of God they don't care about u. If u inspection new car 2023 . Only window tints they make u not pass . I waste 85 dollars cause of them for uber driver

4 months ago

STAY AWAY for STATE INSPECTIONS. Gas is decent. Inconsistent. Don’t waste your time. A 30 min appointment turned into a 1.5-2 hours. (They forgot but was not busy) Jimmy the manager remains unprofessional, as others have stated before. He provided a 220 quote for services only to play stupid and up charge it 600 more to get the inspection completed. His rationale after getting the work was completed when I returned was “they changed the paperwork and I was unaware of it”. (With a snicker on his face. How is it your job to inform customers and discuss but you don’t know of changes being made within your store as a Manager?) This is after he was caught in a lie. Icing on the cake, he scheduled me for a re-inspection on a day his inspector would not be working! Oh, I forgot to mention he conveniently took off on that day.(He was scheduled to be there).

2 years ago

One of the cleanest bathrooms that I've seen inwhile for a gas station bathroom. The cashier was very polite.

9 months ago

Not a good place for State inspection. My girlfriend took her car there yesterday 02/26/18 The manager (Jimmy ) after three hours Of waiting told her that tire was bad reason why she didn’t pass The state inspection he (jimmy) offered her used tires $50 apiece that when I step in to see what’s talking about. Her tire good But since he wanted to make that quick cash He won’t listen so I took her car to another location same day Hours after she passed her test In my knowledge Jimmy was trying to take advantage of the young lady

5 years ago

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How is Shell rated?
Shell has a 3.6 star rating with 67 Reviews.