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Shell > Reviews in Worcester County, Massachusetts, US - RAY

Shell

3.2
13 reviews
Gas Station
Worcester County, US

Location details

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611 Southbridge St, Auburn, MA 01501, USA
3.2
Reviews
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4
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3
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  • Google Comments (5)
  • Comments (5)

The guy who was working tonight, I think his name is Ray, came out after 10 minutes of “cleaning” the bathroom. I then asked for the keys to the bathroom. I went in there and it was FULL of smoke. He obviously smoked pot as he was cleaning or whatever. I left REEKING of pot!! My boyfriend and 3 year old daughter said I smelled bad when I got back to the car after finishing pumping gas. It STUCK to me. I am not against weed but that is unacceptable and unprofessional. What if my daughter had to go to the restroom?? I then proceeded to wipe myself down with baby wipes so I didn’t reek of pot all the way home (30 minute drive!!). Just a caution to customers who need to use the bathroom and who don’t want to smell like pot when you have to go somewhere important....!!!

4 years ago

Excellent quick stop/gas station. Appreciated the squeegees with cleaning fluid, that's a nice touch this time of year! It's a clean store w/ clean bathrooms & friendly employees. Refreshing stop for some weary travelers!

a year ago

Sold me 2.79 gallons of gas and really only got 1.5 gallons, proceeded to tell me a 2016 Honda Accord doesn’t get 28mpg so I must be doing something wrong. Then tells me to take it up with the town. When trying to prove his point the guy grabs a 1 gallon gas container puts 1 gallon (by pumps reading in) and there is .8-.9 gallons max in the tank and at this point he proceeded to take the gas can inside and tell me he gave me “extra” SCAM ARTISTS AVOID

4 years ago

Kids get car sick sometimes, a bag and a hose with water and a very helpful staff go a long way thank you! I was not concerned about a gas pump being out of paper. I’m sorry that the last person to make a comment had to go inside, as someone that has worked with the public, thank you

5 years ago

Kind of dumpy and run down. They have bahtrooms in an out building but with a small "employees only" sign. Why have men & women signs on the door that are easy to see and then keep them for employees only? Easy access to get into and out and just outside of Exit 10 off the Massachusetts Turnpike.

4 years ago

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How is Shell rated?
Shell has a 3.2 star rating with 13 Reviews.