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Shell > Reviews in Middlesex County, Massachusetts, US - RAY

Shell

2.8
45 reviews
Gas Station
Middlesex County, US

Location details

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260 Lexington Ave, Cambridge, MA 02138, USA
2.8
Reviews
5
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4
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3
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4
  • Google Comments (5)
  • Comments (5)

These people were extremely rude to my 80 year old grandmother. They made a mistake when working on her car. When she went back to say that there was an issue, they said she should have noticed the problem before leaving. They then blamed her saying that it was her fault. News flash, she’s not a mechanic and she’s old! They made a mistake which is fine but they didn’t take responsibility and they blamed an elderly woman. I just know if it was a younger person or a guy, they would not have treated her that way. I would NEVER recommend a place that treats customers this way and has such a lack of respect.

4 months ago

Friendly and HONEST! Have patience, and either of the Georgie's will let you know what work is WORTH doing to your vehicle. No BS, just the facts as they will show you with your car on the lift. But do realize that modern cars are increasingly made to be serviced exclusively by licensed dealerships who have all sorts of highly specialized (and prohibitively expensive) equipment for the specific make, and even sometimes specific models... Thank you, guys Georgie's + others! 🙏

6 months ago

I tried to get gas here at 10pm. I was repeatedly charged no more than 5 cents before the pump stopped working. My credit card company found this suspicious and prevented me from using it at the next gas station I went to. Not 24 hour. Bad service. Do not recommend.

4 months ago

I have a visa credit card that I never use because I favor my Amex. Went to this gas station to fill up my tires and the air pump did not accept Amex, so I had to use the visa. Later that same night, I got a security notification from my bank with transactions I had not made. I believe that air pump had been tampered with, as I have not made any other transactions with that physical card in months.

2 months ago

This is the worst gas station i have ever been to. Terrible staff and liars. They put the wrong gas in my car and charged me more for nothing. Please don’t trust their full service and don’t trust their price displayed on the screen. If there is a 0 star rating, i would rate them that way.. NOT recommend at all. Please visit other gas stations nearby- this one is terrible.

6 months ago

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How is Shell rated?
Shell has a 2.8 star rating with 45 Reviews.