SCHEELS

Usually pretty good service. Was in today and was told an item I want was no longer available for purchase so I bought something less desirable, only to find out when I got home that it was still available. Worth buying then making a separate trip and dealing with the return process? Probably not. Advice to others is to check yourself while at the store since you can’t always rely on what’s being told to you. Gave 4 stars because it was likely an isolated incident. Hopefully..

Had such a wonderful experience last night! I needed 14 gallons of paint which I know is a lot of work for the employees. They were happy to help! They grabbed all the paint for me, even offered to help load it in my truck for me!!! Exceptional service from Colleen and Josh in the paint department! 100/10 recommended going to Scheels Home and Hardware for your painting needs!

Cafe Robert inside Scheels Home and Hardware is phenomenal!! The ladies working there are fabulous and SO friendly. The customer service world doesn't deserve them 🥹 Great soup and sandwich lunch specials - everything is homemade!

Spent a ton of time trying to find a 40 ounce blue stanley tumbler. I called this branch and talked to a Laura and she knew what i was talking about before i even finished explaining it. What a bubbly personality. She helped so much. Hang on to her!

I didn't go far enough into the store to base my rating on anything other than the employees. Across the board, all my interactions with staff have been positive. From the way you are greeted, to being thanked on the way out. 11