Rocky Mountain Body & Paint

Rocky Mountain Body & Paint did an outstanding job removing the hail damage from my Caddy. They also removed a dent in my passenger side door. My door looks great, so much so, that I can't remember where that dent was. I truly appreciate the staff and the service and would highly recommend them to anyone who needs their vehicle repaired or dents removed. Hopefully I won't get any more hail damage but if I do, I know where to go. Thank you.

Wow! These guy above and beyond every single time! Affordable, and honest. We have brought every single car we own to Rocky Mountain Body and Paint and they do a cut above job every. Single. Time. In 2018 we brought our Dodge Avenger and Subaru WRX after the big hail storm and they did seamless with PDR and Body work. They had us in and out in weeks and helped us with the insurance part making sure everything was good to go. In 2020 we brought in our Toyota Corolla and they helped us with some body work on the bumper. They fixed it like new. And in 2023 we brought in our Lexus and they helped us with side door body work and just did great. Over the years they have blessed our entire family not only with their work but with their family like customer service and they will bless yours too! I will always recommend people to Nate!

I took my car into the shop with the insurance estimate in September and Nate Brittain the manager said the estimate was about $2500 low. I contacted USAA and was told they just had so submit a supplement and they would review and adjust the claim. USAA even reached out to the shop to clarify that I own the car outright and they don't need approval from USAA they just need to submit a supplement and do the repairs I desire. Nate didn't get back to me and I reached out to him in early November, he said he would have to look into it and get back to me. On November 14th I contacted him again and he could not comprehend that USAA already paid me and all I wanted was my car fixed excluding the roof (which I event told USAA I wasn't fixing but wanted the correct payment amount) and them to file a supplement for the correct amount as USAA won't pay me again if I have another claim. I just wanted my car fixed and proper compensation. Nate tried to discourage me from using them as they are booking into February and I said thats fine I wan to make the appointment then he continued to say he I should find another shop as they can't help me. He waisted my time and cost me 2.5 months of not getting my car fixed and then treated me like I was trying to commit some kind of fraud. Nate doesn't seem to know how to fix a car that is owned outright that the insurance company paid directly to the owner. This was one of the worst customer service experiences I've ever had. I don't even care how good or bad their work is I would never use this shop.

Very dishonest people and low quality work. I wish I went to another body shop. I only liked the customer service from the lady in the front, she was very nice.

I don't recommend. They tried to get me to VASTLY overpay for the parts after they didn't even place the order they were supposed to place in January. Apparently, the order "got lost" even though they took $100 of my money at the time. It wasn't until I called them in March that the order was placed when, conveniently, the cost of the parts according to them are nearly $200 more than the $180 or so we agreed on in Jan. Not only that, but they chose to not let me know of the price increase until AFTER the work was done on the vehicle and I have my card in my hand, ready to hand over to be charged for the service. I wasn't informed of the price increase of the parts a week ago when they called me to let me know the parts arrived and set the appointment, nor when I dropped my car off in the morning. I refused and they took $100 off what they tried to get me for, but I should have flat out refused to pay a dime more than what was agreed on my reciept in Jan. If the order wasnt placed when you took my money and the parts actually did increase in price in March when you did your job and ordered, that is the fault of the business, not the customer.