Rapid Glass

I had some sticker shock at the cost of a 13X26 pane of glass. I'm told that they can't use regular glass, it has to be tempored and once measured has to be ordered and shipped. That being said, the glass was removed and replaced on a 57 year old door with undetectable marks on the trim that was taken off to access the panel. It was done quickly, professionally, ahead of projected schedule and left clean and that was important to me as my dog uses that door and I often walk barefoot there as well. I would recommend this company.

Had three windows, all different sizes / styles that had the foggy, broken seals. We had Rapid Glass come to our home and fix them. They did a great job, the replacement glass and seal are noticeably better then the original they replaced and while the cost seems a bit high, it is a third of the cost of replacing the entire window so all good. We will call them first if we ever need any future window repairs!!

Holy hell, a $200 labor bill on a 30-minute fix. I have never in all my years of working with window replacement companies been surprised (shocked) with such an EXPENSIVE bill. The most I have ever paid for a similar repair is $104.32 and that included the materials.

My husband and I have installed many windows but never a window pane. The concepts are very similar. We custom ordered a window pane to install and it came quickly compared to waiting for a replacement window which is taking several months in 2022. Unfortunately, we were never told by any one that one side should be facing the inside and one side should be facing the outside. The sticker that indicates this is smaller than my thumb. We had installed the whole pane and then noticed the tiny sticker, realizing it was put in with the wrong side facing out. By the time we realize it the whole thing is already in and installed. Incredibly frustrating, we took off the trim, silicone, etc. Trying to flip it to be correct and ended up breaking the panel. That's hundreds down the drain, a simple heads up from one of the many employees I spoke to throughout the process would have saved us this fatal mistake. The sticker is stupid small enough so that we didn't notice it....

The stationery panel of my patio door had fogged up. Replacing the entire door would have been very expensive. A representative from Rapid Glass came to my house, measured the glass panel to be replaced and gave me a date for the replacement. The installers showed up on the date promised and installed the new glass. They did an outstanding job and did it quickly at a fraction of what a new door would have cost.