RNR Tire Express

Came in to have warranty tire work done and they started taking the opposite tires off to replace I had to stop them then was told that they don’t do alignments then was told they will do the alignment because the tires were bad at their fault. Told my girlfriend all she needed was two new tires to do the same thing that just happened then they didn’t to do anything to fix what was causing the issue (alignment) that was causing the issue. Told the manager to go ahead and put the two new tires on and I would be back the following week for the same Tires to be replaced for the same issue. Told the manager I was gonna call another location he decided to do it. Mechanics here aren’t worth the dime……

Absolutely fantastic service. They went as far as going to Conway to pick up the wheels that where at that store so they could put them on my truck late in the afternoon. Totally would recommend this location and business to anyone.

Manager ( Antwon)very courteous and patient. Gave us a very good deal as they were having a black Friday sale going on for the 24th snd 25th of November 2023 - no money down and no payments until January plus if you made a purchase you get $20 cash 🙂, we went in there no intending to buy but window shop and just get a feel of the prices but we ended up getting 4 rims and tires for my 2021 Dodge Challenger and I was very pleased plus I have an option to pay it off in 6 months without interest not to mention I get 1 year free roadside assistance and free wheel alignment and balancing for eternity and if anything happened to my rims/ tires they fix it for free because insurance is included 😀. Yeah I'm happy 😊

I needed tires really bad for my vehicle , and I heard about R&R Tires so I thought I would give them a try to see if they would help me out with reasonable payments for a new set of tires. To piggy back off another customer review, R&R falsely claim that they will work with you but they truly don't like other businesses do. Payments are either due weekly or bi-weekly, if you miss a weekly payment then "according to your contract" you have five days or they threaten and will send out the truck to repo the tires... for just one missed payment. I can understand if I missed two or three payments... but one? The agents call and threaten you, and one agent texted me and decided to go back and forward with me after I was told a certain date that my payment was extended to and that he would put it in the notes. A few dates before the date that was given the agent said that they will come repo the tires and leave my car on bricks and also had the nerve to call me and continue to talk crazy, so I hung up on him. Their operation is not good for business at all, and there is no sort of customer service when it comes to helping the customer UNLESS you are agreeing to enter a contact to purchase new tires. After these tires are paid in full, I would NEVER use R&R again I will have to purchased my tires up front and the purchase will not be from R&R.

This is my 3rd set with this business. They have been there for me in challenging times in my life. I lost my last vehicle in the tornado and they helped me get a new set on my used vehicle. When I had a flat they fixed the tire, performed my alignments included in the price!!!