RNR Tire Express

I can't give enough praise for this place. Matt and Chris are SUPER friendly and give you all the information you need to make a fair choice. They treat you like family and remember your name evertime you come in. I had horrible tires but no money to buy new ones and the financing program they had got me 4 new tires that were perfect for my truck. They have my business from this point on and I would HIGHLY recommend them.

Three weeks ago, upon getting in my car after work in Topeka, the low tire pressure light came on. I went to three different gas stations all charging for what should be free air. I didn't have change. So I went to Valvoline where the employee happily filled air in my tire. Everything was okay until she came back and said there was something in my tire. My home is an hour away by freeway and it's going on 6pm. It was recommended I go to RNR for services. I walk in their door 10 minutes till closing on a Friday night. There are at least 4 other customers waiting in the lobby. RNR happily took my information and the key to my car and asked if I could wait 30 min. I happily and gratefully agreed! Apparently I ran over a long bit and it was the toughest they had pulled from a tire. I am so very appreciative for RNR so I could get home to my kids safely.

Mike and the crew was amazing!! I was put through a lot before with my tires, RNR made it right and helped me out with my tires. I wanna give a big shout out to MIKE thank you for taking care of me and also the crew for getting everything fixed and put on my car!!!! You guys are amazing

I am very disappointed with this business. A little over a year ago I purchased 4 brand new tires from them, and I was told that the tires would come with free roadside assistance in the event of a tire issue for the duration of the tire warranty and that they “would take care of me” in the event that something happened within that timeframe. Over the weekend I got a flat when this business wasn’t open, so I had to get tires from another business that was open on Sundays. The tire only had 15,000 miles on it. I was told that RNR put the incorrect size tire on my vehicle. This size was not comparable per the facility that I took my vehicle to. Due to this issue, I had to buy two new tires because of the size discrepancy. When I called RNR to discuss my concerns, I was told “there’s nothing we can do”, and the employee on the phone did not seem interested at all in helping me with their mistake. I did not expect a full refund by any means, but the lack of customer service and the disinterest from the employee was quite disappointing, especially since the tire size issue is their mistake. The business had a legal responsibility to provide its customers with the correct size tires for both safety and also so that the vehicle’s speed sensors work properly. I have several vehicles that will need tires soon, and I will not be returning. The sad part it is, instead of helping a customer who spent almost $700 with them, they will likely lose more than that because of this review, and the loss of my future business, which it seems money is the only thing they care about. Buyer beware.

I'll just say this. If this world had a few more people like those at r&r tire express. It would be a hell of a lot better place. Not only because of the way they treat customers but because I personally witnessed them go above and beyond to help people in need. Huge thanks guys