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RE/MAX Alliance > Reviews in Madison County, Illinois, US - RAY

RE/MAX Alliance

3.6
7 reviews
Real Estate Agency
Madison County, US

Location details

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1121 University Dr, Edwardsville, IL 62025, USA
  • Tuesday:
    08:30 - 17:00
  • Wednesday:
    08:30 - 17:00
  • Thursday:
    08:30 - 17:00
  • Friday:
    08:30 - 17:00
  • Saturday:
    08:30 - 17:00
3.6
Reviews
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  • Google Comments (5)
  • Comments (5)

I recently had the pleasure of working with Carrie Michalik and Tim Thompson, and I am thrilled to share my experience. From the moment we began our journey to find our dream home, Carrie Michalik and Tim Thompson provided an outstanding service that deserves nothing less than a 5-star rating. First and foremost, their expertise and knowledge of the real estate market were truly impressive. They had an in-depth understanding of the local area and were able to provide valuable insights and guidance throughout the entire process. Their ability to listen attentively to our needs and preferences ensured that we were presented with properties that perfectly matched our criteria. Throughout our interactions, Carrie Michalik and Tim Thompson demonstrated the utmost professionalism. They were punctual, well-prepared, and always approached our meetings with enthusiasm. Their attention to detail was evident as they walked us through each property, highlighting both the positive aspects and potential considerations. Their honesty and transparency were refreshing, allowing us to make informed decisions with confidence. Moreover, their exceptional communication skills played a vital role in our positive experience. Carrie Michalik and Tim Thompson promptly responded to our inquiries, keeping us informed about new listings, updates, and any developments in the market. They were patient and attentive, taking the time to address any concerns or questions we had. Their ability to explain complex concepts in a clear and concise manner made the entire process seamless and stress-free. Carrie Michalik and Tim Thompson's negotiation skills were truly remarkable. They advocated for our best interests, ensuring that we received the best possible deal. Their expertise in navigating negotiations and their strategic approach helped us secure our dream home at a fair price. We felt supported and confident throughout the negotiation process, knowing that we had a skilled professional by our side. Furthermore, their dedication to providing exceptional customer service was evident throughout our entire journey. They went above and beyond to accommodate our schedules and preferences, making themselves available during the evenings and weekends. Their genuine passion for helping clients find their perfect home shone through, making the experience enjoyable and exciting. In conclusion, I wholeheartedly recommend this realtor for their outstanding service. From their expertise and professionalism to their exceptional communication and negotiation skills, they demonstrated a level of excellence that is truly commendable. If you're in need of a realtor’s who are dedicated, knowledgeable, and genuinely cares about their clients, look no further. Carrie Michalik and Tim Thompson have earned my highest praise and a well-deserved 5-star rating!

3 months ago

Chris and Sarah both are top notch professionals in their field. I can't thank them enough for the fast, friendly, professional manner in which they conduct their business. They are very knowledgeable, down to earth, caring individuals who do their best to help you accomplish your goals. Even after my house was sold Chris remained a source of professional opinion for another deal I was working on. Thanks for being so service oriented in a time where it seems great service is dwindling. If I could give 10 stars I certainly would. Wouldn't hesitate to use them again.

2 years ago

I would give this zero stars if I could. These agents, even the owner, will not communicate with you unless you tell them you would like a different agent because of bad communication. Then, when you request a new agent the owner who I think is Tammy(she called me once, briefly) told me she would handle the purchase of our home. I never got the approved contract from the seller's because the agent(or owner of this remax location at this point) never sent it to us! Do not use these people. We were a cash offer and would have been able to close fast. They lost this sale and I hope they lose their business. Maybe then they will be responsive. My contract termination lists my agent(s) at this locations lack of communication with us as the reason the contract was terminated! I had to contact the sellers agent to get anything!

3 years ago

My home was offered FSBO on Zillow, and broker-agent Jill Cummings brought me a buyer. Jill is very experienced, competent, responsive and professional. I thoroughly enjoyed working with Jill and would highly recommend her!

3 years ago

Laura Goggin and Karen Schoenthal are great to work with. They helped my wife and I buy our 1st home. They have become good friends and we would recommend them to anyone.

7 years ago

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How is RE/MAX Alliance rated?
RE/MAX Alliance has a 3.6 star rating with 7 Reviews.