PuroClean of Waconia

Our sump pump stopped working overnight, so we woke up to an unexpected flooded downstairs. Ryan and his team were amazing; getting to our house quickly and working for hours and hours to get carpet, trim, damaged drywall etc ripped out to start the drying process. Their team is awesome. They communicate well, answer any and all questions you have, communicated with our insurance by sending pictures and updates, and made an overwhelming/unexpected process go smoothly for us. We hope we won't have to experience water damage again in the future, but if we do, PuroClean will definitely be our first call!

Due to a shower/toilet water breakage in our primary bathroom that flooded the primary bathroom, part of the primary bedroom and ruined the entire bedroom below it, we had a recommendation by our Insurance broker to call PuroClean. I called on a Friday morning and they were out on Friday afternoon and immediately started the cleanup and abatement of water on both levels of my home. Their crew was just terrific and explained everything they were doing. I was a service professional for years and I do have somewhat high standards, so when I say this crew was professional, efficient, positive and communicative, I truly mean it. In a situation like this where you feel like your entire world has just been turned upside down, PuroClean was there 7 days a week and was available to answer any questions I had and gave me guidance on what my next steps were to restore my home. I am so happy that they are a one-stop shop who can not only abate the issues but also restore my home back to its original condition. I HIGHLY RECOMMEND PuroClean and would not hesitate to call them again if I had any type of the issue(s) they support. It is so uplifting to actually find a service company in this day and age who knows how to communicate and support a customer! BRAVO!!! Linda Bezek

We had a very pleasant experience with Ryan and the team at PuroClean. Ryan was able to help us get a quote prepared for insurance and worked with them to process the claim and took care of us from beginning of evaluating the damage of a pedestal sink leak in our powder room, to the mold mitigation of our bathroom. Roger did the flooring install and did a wonderful job of taking time to install our new flooring from start to finish. He was very friendly timely and kept us updated on the progress of the floor. Overall the process of working with PuroClean was delightful. They worked with us on our timeline and helped along the way with any questions we had through out the process. I would highly recommend Ryan and the team at PuroClean for any of your water related or mold mitigation issues.

When the water supply to our refrigerator punctured and flooded our basement, we called PuroClean in a bit of a panic. Ryan eased our minds right away and came out promptly and worked out a plan to clean up the water, mitigate any mold growing from the leak, and restore our basement, hardwood floors, etc. I can’t say enough good things about him and his team, and the subcontractors they worked with. They were all extremely professional, respectful of the space, helpful for any questions I had, the list goes on and on. Ryan and the team also worked with the insurance company on our behalf and that was an invaluable service. They just finished restoring our basement after it had to be basically gutted and it looks better than it did before. Huge thanks to Ryan, Ella, Scott, Cheryl, Helen, Matthew, Tyler, Roger, Sam, Jean and the rest of the PuroClean team!

Cheryl was “fantastic”!! She did such a quality job cleaning up after sheet rock construction and was very accommodating & pleasant. We would definitely recommend this company. Thank you Cheryl 😁