PuroClean of Lafayette

We had a great experience with PuroClean when we had stormwater back up into the basement of our rental property. There are always hiccups with any clean up and renovation, but everyone at PuroClean was very responsive to inquiries and tried to make it as easy as possible for us. The work performed was of high quality. Our insurance covered everything, but I didn't feel as if PuroClean tried to squeeze money out of our insurance company, either. Their repair prices were fair and on par with other renovations we have had done. I would work with them again!

The whole team was very detail oriented and meticulous in the remodel & water damage in our kitchen. We especially thank Jessica Beck for keeping us informed every step of the way. The kitchen looks amazing!! Thank you PuroClean for assisting us during our remodeling!

extremely professional, polite, and PROMPT cleaners! They were the first to contact me back (even after a 24/7 365 service was contacted) they STILL responded first. The survey was polite and very prompt, calm and very kind and understanding of a stressful situation. Not only this, but WEEKS after my cleaning was completed, they reached out to check in and make sure I was alright, and even brought by a care package of cleaning supplies because I was a low income household. If you want a cleaning company that goes FAR ABOVE AND BEYOND what you were expecting, there is no better company in all of lafayette.

They gave an estimate with a list of things they'd do, when they came they did a fraction of it, saying they didn't REALLY need to do all of what they had in estimate and got angry/defensive. (even though other contractors agreed all of that needed done in their estimates). and still charged full price. they Refused price line/itemized request. Had to hire someone else to finish the job. Avoid, but if your forced to use them, Ask for itemized estimate up front in case they bait and switch you too.

My dad used PuroClean. The owner was punctual and very professional. Workers were also very punctual and did a wonderful job