PuroClean Restoration Services

John and Chris were hands-on along with their whole crew when we had a major waterline break that flooded our fully furnished walkout basement. Water soaked carpet and drywall was immediately removed. The number of driers and dehumidifiers installed the first day was impressive and no doubt shortened the cleanup phase. Constant moisture testing ensured repairs were made when ready. Their team of employees and contractors made expert repairs, and diligently protected surviving furniture. They had a good relationship and reputation with our insurance company that resulted in our being paid incredibly fast. We were so satisfied with their insurance work we used them to do extensive enhancements resulting in an upgraded environment at our own expense. Well done to the whole PuroClean team!

Writing this review a few years after we worked with Puroclean. As with many homeowners, we have our fair share of challenging stories working with contractors, including ones that installed a faulty pipe, leaving us with water damage and mold. Recently, while reflecting on the various challenges we've had with contractors, we wondered if we'd had any really excellent experiences with a contractor and PuroClean were the first to come to mind. Chris and John were incredibly responsive, reassuring, and thorough in addressing our concern. We reached out to them after our original contractor refused to address the faulty pipe and resulting damage. We knew we might have to involve lawyers, and PuroClean was very helpful in documenting the damage, the cause, and the needed fixes, helping us make the case to our contractor and their insurance company that they were ultimately responsible. Even if we had ended up covering the expense ourselves, we found PuroClean very reasonably priced, especially considering the quality and timeliness of their work. Even their subcontractors were fabulous. The restored wall looks better than before. I hope we don't need restoration services anytime soon, but PuroClean will be a very easy repeat call if we do. We've recommended them to many friends finding themselves in a similarly difficult situation.

I reached out to multiple companies for water damage/possible mold. PuroClean reached out and helped me find a solution before any of the other companies even responded to my initial email. John spent the time to look at my concerns, gave me honest answers, and respond to all my questions, even though I ultimately did not need their services.

PuroClean did an excellent job with water damage at my house! They were friendly, responsive, offered a very competitive price, showed up on time, and shared photos of the before and after work. I would 100% recommend PuroClean Omaha.

Puroclean is a good company and Dave in particular was super responsive and had excellent communication during the cleanup process regarding a sewage water leak in the basement. The work was done quickly, efficiently and for a competitive price. They were also very flexible on scheduling. I will be using Puroclean next time I need a service like this! 10/10