PuroClean Property Restoration

Having an unfortunate experience like water damage in your home can be extremely stressful. PuroClean is responsive and professional. The on-site remediation team led by Kevin Ramos, and his techs Marcus, Joel and Henry have been informative and courteous. Also Aaron who is in the office, provides great customer service, communicates often and able to answer my many questions.

From the moment my insurance company put me in touch with PuroClean I was amazed at the responsiveness and professionalism that I received over the past few months. From follow up and appointments, just seeing how things were going, Kelsey was terrific. Luis, the technician that handled the cleaning /drying of the water damage process was a life saver. I cannot say enough about him and how well I was treated. It was evident how upset I was at my situation and Luis explained everything in a way I understood and I was made to feel safe and comfortable during the process. Bill's piece was the final part and he too, was outstanding with the service he and the contractor that did the painting, floor and wall repair. I live in Pinellas County and the office that took care of me was in Plant City. If I ever needed this type of assistance again, they are the first place I would reach out to. Great communication and service. THANK YOU!

This was by far the best I have ever seen in response time. The PuroTeam Clean tackled the issue before I had a chance to even think and get stressed out over the issues. They kept me informed every step of the way. Bryce did the cleanup and restore and did an AMAZING Job with his work. Again, Very Professional, Very Prompt, and Super Helpful team. Keep it up and thank you for the hard work ! I will definitely go back and add pictures : -) ted

We called Puro Clean to come up and help clean up and mitigate damages after a slab leak that we had at our home. They were super responsive, able to come out the day after we called them. They showed up on time and were clean, professional and thorough. During the process they came back to our home multiple times to track the progress of the cleanup. Kelvin Ramos was our service person who did a fantastic job communicating with us, keeping us informed with progress, advising us on options and what things would look like, etc. I would highly recommend them to anyone who needs damage remediation help.

Such professionals! Thank you Kelvin, Jose, Arturo and Bernardino for your attentive and helpful service. (Signal hill location) I am very pleased with PuroClean. They have made an extremely stressful situation a better one. Very trustworthy and excellent communication by all. Good company. I highly recommend it .