A new roof job comes with a lot of anxiety. Long-story-short... Ivan and the Pro Exteriors team went above and beyond with our roofing job, and we highly recommend them. Read on for details.
As I hope all of you have done... we spent a few weeks evaluating contractors onsite, and getting estimates. We looked at their level of experience, project pics, and most importantly, what clients have said about them AFTER project completion.
We knew from our first interaction -- and every communication afterwards -- that they were very responsive to our questions and concerns. We have a pretty complicated roof with seven sections, 2-3 floors high, on a tight lot surrounded by professional landscaping.
They initially flew drones to diagnose the problems, and explained our issues in detail. And they continued the communication during the installation, with in-progress drone images.
Our roof leaked in multiple areas despite being just over 10 years old... because it was installed wrong!! But this time, we thoroughly researched five companies and in the end, chose Pro Exteriors. And thankfully it was the right choice. They were professional and thorough... plus calm and considerate when issues came up during the job.
They worked as a unified team and got the job done in one very long day. They found two more problems that were not anticipated, and fixed those too. They cleaned up beautifully without damaging any landscaping.
We've had a crazy stormy 2023 Spring & Summer, and 7 months since install... and our roof is FINALLY leak-free! When you've dealt with this constant leak anxiety with our CT storms... you can understand why we're so happy and relieved. Pro Exteriors is the real deal. Thanks again Ivan and your entire team.
Jim & Pete, Milford CT
Alex was an amazing person to work with. He provided very fast responses during business hours and he was friendly. Pro Exteriors took before and after photos and let me download them for my insurance claim so I did not have to take photos myself.
During their work, they did a very good job of preventing damages by placing protective barriers on the ground and house.
I highly recommend this company for anyone in the New Haven area. They really went above and beyond.
Excellent work by a very professional team. The were polite, professional, efficient and diligent - they took the time to make sure everything was perfect. Very happy with the result and fair price and would be very happy to recommend to everyone.
As a general contractor it is as vital for us to forge long standing relationships with our subcontractors, as it is them to perform high quality work, since they are extensions of our company and are on site representing us. That is why we repeatedly work with Pro Exteriors. Their professionalism, communication, and attention to detail represent the same values we strive to bring to all of our customers. Alex and Ivan are extremely responsive and I always feel confident that the work will be completed to the highest standards when they are on board.
I highly recommend their services and will continue to do so myself.
I had my gutters cleaned last week. Charles provided an estimate quickly and his staff were punctual and did a very good job. I am very pleased with the overall experience
3 months ago
Frequently asked questions about Pro Exteriors LLC
How is Pro Exteriors LLC rated?
Pro Exteriors LLC has a 4.9 star rating with 272 Reviews.
0
A new roof job comes with a lot of anxiety. Long-story-short... Ivan and the Pro Exteriors team went above and beyond with our roofing job, and we highly recommend them. Read on for details. As I hope all of you have done... we spent a few weeks evaluating contractors onsite, and getting estimates. We looked at their level of experience, project pics, and most importantly, what clients have said about them AFTER project completion. We knew from our first interaction -- and every communication afterwards -- that they were very responsive to our questions and concerns. We have a pretty complicated roof with seven sections, 2-3 floors high, on a tight lot surrounded by professional landscaping. They initially flew drones to diagnose the problems, and explained our issues in detail. And they continued the communication during the installation, with in-progress drone images. Our roof leaked in multiple areas despite being just over 10 years old... because it was installed wrong!! But this time, we thoroughly researched five companies and in the end, chose Pro Exteriors. And thankfully it was the right choice. They were professional and thorough... plus calm and considerate when issues came up during the job. They worked as a unified team and got the job done in one very long day. They found two more problems that were not anticipated, and fixed those too. They cleaned up beautifully without damaging any landscaping. We've had a crazy stormy 2023 Spring & Summer, and 7 months since install... and our roof is FINALLY leak-free! When you've dealt with this constant leak anxiety with our CT storms... you can understand why we're so happy and relieved. Pro Exteriors is the real deal. Thanks again Ivan and your entire team. Jim & Pete, Milford CT
2 months ago0
Alex was an amazing person to work with. He provided very fast responses during business hours and he was friendly. Pro Exteriors took before and after photos and let me download them for my insurance claim so I did not have to take photos myself. During their work, they did a very good job of preventing damages by placing protective barriers on the ground and house. I highly recommend this company for anyone in the New Haven area. They really went above and beyond.
11 months ago0
Excellent work by a very professional team. The were polite, professional, efficient and diligent - they took the time to make sure everything was perfect. Very happy with the result and fair price and would be very happy to recommend to everyone.
4 months ago0
As a general contractor it is as vital for us to forge long standing relationships with our subcontractors, as it is them to perform high quality work, since they are extensions of our company and are on site representing us. That is why we repeatedly work with Pro Exteriors. Their professionalism, communication, and attention to detail represent the same values we strive to bring to all of our customers. Alex and Ivan are extremely responsive and I always feel confident that the work will be completed to the highest standards when they are on board. I highly recommend their services and will continue to do so myself.
a month ago0
I had my gutters cleaned last week. Charles provided an estimate quickly and his staff were punctual and did a very good job. I am very pleased with the overall experience
3 months ago