PhysicianOne Urgent Care Derby

A little rough at first when I arrived at my appointment time, which was scheduled the day before and confirmed online. The receptionist could not find my scheduled appointment. Wound up waiting 20 minutes beyond the scheduled time but it’s all good. Had a wonderful MA, Trinity, and an equally attentive and friendly PA, Kristen. The good service provided by both of them left a positive impression. I would recommend their services. Ty

I visited PhysicianOne Urgent Care to have my ears flushed due to wax buildup. I went in as a walk-in, not knowing about scheduling a visit & did wait 2 hours. Staff member Trinity flushed my ears, which were totally blocked & I could hear again. She & the doctor were extremely friendly & knowledgeable! I will definitely return to this facility if I need medical care, but next time I will make an appointment first.

I think this a very good care facility. Everyone was extremely helpful and professional. They were well staffed and very organized. I didn't have to wait long. The waiting room was very clean and inviting. The Dr was helpful and did not try to rush through my visit. I would definitely recommend this place to anyone who requires urgent care.

Perfectly adequate experience. I will go back. Very timely. I was there just after 9am and was done before 10am. Longest thing I had to wait for was the results of my tests. Which was perfectly acceptable because the samples were collected and analyzed on-site in the office. Everything was clean. Everyone was polite and respectful.

Horrible horrible experience. I came in with the flu and a bleeding sinus infection. I was rudely told that “that’s what happens when you get the flu!” And had to beg in order to even get some nasal spray. She didn’t even offer me any theraflu which is CDC recommended for flu symptoms nevertheless someone who tested positive. Today I went to a new urgent care and was prescribed 3 different antibiotics because of how sick I am. They just want your money and will send you on your way. They don’t care about patients here.