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Peerless Fence & Supply > Reviews in Kane County, Illinois, US - RAY

Peerless Fence & Supply

3.9
174 reviews
General Contractor
Kane County, US

Location details

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200 W River Dr, St. Charles, IL 60174, USA
  • Tuesday:
    07:30 - 16:00
  • Wednesday:
    07:30 - 16:00
  • Thursday:
    07:30 - 16:00
  • Friday:
    07:30 - 16:00
  • Saturday:
    07:30 - 16:00
3.9
Reviews
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  • Google Comments (5)
  • Comments (5)

From our first meeting with our sales representative, Andrew, to the final sign off with the installation manager, Raul, our experience with Peerless was amazing! Andrew did a great job of explaining our options for vinyl fencing, discussed advantages of Peerless versus other installers, and was on time for every appointment. Once we decided upon the style and color, Andrew worked with the operations team to get us scheduled as quickly as possible. From signing the contract to work commencing, it was only a 3 week process (amazing)! Once work began, Raul was in constant contact with me to keep me informed. He and his crew were very professional, thorough, and took great care while they worked to make sure our property was in the same, or better, condition than when they arrived. While there were a few weather delays, Raul called to let me know of the delays and when he thought they'd be able to resume. This entire experience could have been just another "cost", but Andrew and Raul went above and beyond to make sure it was an investment we could be proud of. Thank you both for making our experience extremely enjoyable!

a year ago

We love our fence! The service we received from Tim Griinke was outstanding, from the original estimate, through installation, and after. We had a couple caps that came off during bad storms. He reglued one and made sure one that blew away was replaced. The price was the best of all bids, the installation of the new fence and removal if the old one went very smoothly, the quality is excellent and we would highly recommend Tim and Peerless!

11 months ago

Not looking to slam a company with opinions. Below are the facts of my experience with Peerless: - They were recommended by Barrington Pools to install a fence around my pool. - They asked me to fill out the fence permit application. Never been asked to do that by a contractor. - They proposed and signed a contract for a fence that wasn’t up to code. - Took over 1 month for them to find and order a fence that was up to code, which was $7k higher than the original quote - Showed up on installation day with the wrong gates and outdated design plan. - I was told the installation would take 1 day, it took 3 days. - Installation was delayed multiple weeks beyond what they agreed to in the contract. At the end of the day, my project included a new in-ground pool, retaining walls, decking, landscaping, replaced sprinkler system, replaced landscape lighting system, and a fence. Out of everything, Peerless was by far the biggest challenge.

a month ago

Had a sales consultant come to my home and he was very informative about the product. I wanted a very tall fence for my yard that would help me have privacy. He promised all the bells and whistles that came along with it. Things were going smoothly until they couldn't get a permit or license to work in the city I lives in. He told me that the company was going through a merger and that they do over eight hundred jobs a year. But somehow couldn't get a permit to work in the city where I live. He explained that the paperwork was late or somehow, some form of bureaucracy was happening with the city and sitting on their paperwork. So I waited a week as he suggested for things to clear up. But when you go through Peerless Fencing, you either have to apply for a Home Depot card or pay up front. However you can't get started on any work until you have a permit. I gave him a week for his company to supposedly to straighten it out. Then when the week had expired, it was the exact same story he had given me the week before. But he still wanted me to pay. I would not recommend this company simply because: 1. The salesman I had would talk his head off about his life stories. 2. He would try to convince you to buy a fence against city code. I later found out that it would have been torn down if it reached to a certain part of my property by the city. So he doesn't tell you the violations or what's in code where you live. 3. He'll pretend to be your friend to keep the account open until you pay the company. 4. But most of all, he'll convince you to pay for a service that's pending in legality until it's cleared up with a merger. 5. And he's a sexist. He said that he had young ladies working at Home depot expediting the city permit to begin my project for my home. I found a much professional company with quality work and legal working procedures. And that doesn't have stock photos to represent their product. So if you find this compenny go another direction.

2 months ago

Peerless fence did an overall great job! They took down our old chain link and had our new 6 foot wood privacy fence installed in one day. We had a few obstacles from electrical boxes to electrical lines from a street light running through our lot. However, that didn't slow them down and they didn't seem to have any issue working around those things. I wish we would have decided to have them install a fence sooner!

10 months ago

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How is Peerless Fence & Supply rated?
Peerless Fence & Supply has a 3.9 star rating with 174 Reviews.