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O'Donnell Ace Hardware > Reviews in Black Hawk County, Iowa, US - RAY

O'Donnell Ace Hardware

4.6
280 reviews
Hardware Store
Black Hawk County, US

Location details

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703 E 18th St, Cedar Falls, IA 50613, USA
  • Monday:
    10:00 - 17:00
  • Tuesday:
    08:00 - 20:00
  • Wednesday:
    08:00 - 20:00
  • Thursday:
    08:00 - 20:00
  • Friday:
    08:00 - 20:00
  • Saturday:
    08:00 - 20:00
  • Sunday:
    08:00 - 17:00
4.6
Reviews
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  • Google Comments (5)
  • Comments (5)

I always have great customer service here but just had SUCH a good experience I had to review. My car key battery needed replaced and it was very tricky to remove. They looked up a video and removed it for me and were very careful in the process, and so friendly the whole time! It was overall a quick and easy thing but they made me feel genuinely cared for in the process. Highly recommend!

2 months ago

Excellent place to do business. Locally owned with a helpful staff. One of the last places that sharpen knives and has Turkey Brine in stock. I truly hope this place never closes!

a month ago

I have never experienced customer service even close to as good at this place. Ace, please give Ken a raise because he did something 4 places couldn’t do or help with. He grinded a screw down and punched it out and then attached a handle to the piece for my spigot. It works good as new. I have never met Ken before this, but Ace, you have a fantastic employee and person. Ace has my business from here on out.

5 months ago

Tiny big box store. Customer service is basic response until you’re tired of calling for answers. Minimal knowledge on stihl products they sell. Take your money to a more reputable dealer & go to sled shed. Hands down great customer service at this stihl dealer. Spend $300 bucks at O’Donnell ace you may have to wait 4 weeks for them to figure out how to repair your brand new stihl product. They get one star for atleast knowing how to answer the phone.

4 months ago

Stopped in for some screws, staff was helpful and knowledgeable. Store is a little small and cramped but in all it was easy to locate items.

2 months ago

Frequently asked questions about O'Donnell Ace Hardware

How is O'Donnell Ace Hardware rated?
O'Donnell Ace Hardware has a 4.6 star rating with 280 Reviews.