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Midas > Reviews in Lake County, Illinois, US - RAY

Midas

3.9
71 reviews
Store
Lake County, US

Location details

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1200 N Milwaukee Ave, Libertyville, IL 60048, USA
3.9
Reviews
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  • Google Comments (5)
  • Comments (5)

Recently changed repair shops in 2021 just to test out this Midas since the repair shop I usually go to had been getting more expensive and noticed how uninformative they are. Had some major AC and brake work done here on different occasions and got amazing customer service here by Bryan. He explains everything in terms that you would understand and after seeing him engage with other customers other than myself while I was there, I noticed that he really cares about people which is hard to find these days. He stands out as someone who takes pride in his job and cares about people in general. I’ll take my car to him every time and this Midas has won over my trust for all my car repair needs moving forward for as long as Bryan works there.

2 years ago

Went for a simple oil change, the told me I needed a new plug. Cool, no problem. But then the mechanic said I would also need a new pan as he could not replace the plug without damaging the pan. He was quoting parts and labor well over $700 dollars. Took it to Jiffy Lube down the street, they replaced the plug without damage to anything else and charged like $120. Makes me wonder if the mechanic damaged the plug to begin with. Dishonest. Don't overcharge people and you'll have repeat customers.

a year ago

Our company has been getting oil changes and car maintenance done by this Midas location for a couple years now. Josh is very friendly and helpful. He gave us quotes and helpful information about the products we asked about, as well as the products that he recommended. I recommend this company.

4 years ago

Josh was a super helpful associate in the shop. I recently had my car‘s brakes fixed there. When I went to pick up the car, Josh found out some item was over charged by other associate, he was very honest to remove the extra charge. We have using this shop to fix our cars for many years, generally speaking, the people there are nice.

4 years ago

Josh was very friendly and informative. They fixed the brakes on my daughters car which we were very concerned about. He was honest and gave us explanations for each process. I have been going to this shop for years and am happy the next generation can also trust them!

4 years ago

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How is Midas rated?
Midas has a 3.9 star rating with 71 Reviews.