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Midas > Reviews in Johnson County, Kansas, US - RAY

Midas

4.8
324 reviews
Store
Johnson County, US

Location details

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8665 W 151st St, Overland Park, KS 66223, USA
  • Tuesday:
    07:30 - 18:00
  • Wednesday:
    07:30 - 18:00
  • Thursday:
    07:30 - 18:00
  • Friday:
    07:30 - 18:00
  • Saturday:
    07:30 - 18:00
  • Sunday:
    07:30 - 17:00
4.8
Reviews
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  • Google Comments (5)
  • Comments (5)

Hands down was the BEST customer service I have ever received! When I called to make my appointment for an oil change, Andrew was extremely friendly and helpful. I told him that I have to drive several hours away and his response was they will make sure that it is safe and good to go. When I got to the shop, once again, Andrew was absolutely amazing, friendly, and helpful. He did not make me feel bad that I had to go for a cheaper service due to budget and reassured me that everything will be thoroughly looked over and inspected. Ashley worked on my car and came in to explain in detail everything that was going on and what I needed to do within the next six months for maintenance. I cannot thank you, Andrew and Ashley enough for your kindness and hospitality!! Your customer service is incredible!

a week ago

This is second time I have taken my car in to this location on 151st. Both times I received honest feedback on what my car needed. Both times I was given advice and wasn’t charged bc what I thought I needed I was wrong. I’ve had trouble trusting garages before and I’m glad I found this one.

a week ago

I was highly impressed by the services provided at this specific location. I had Andrew Birchfield help me out with my oils change as well as other car issues I was experiencing. I had been ripped off by another auto shop, but Andrew was so kind and helpful in educating me on the issues I was experiencing and suggested repairs that were within my budget. I will be coming to Midas for all future car services.

3 months ago

I’m from out of town and had some issues with my car. I stopped by Midas and Andrew Birchfield (store manager) and the mechanic diagnosed the car and determined it was a problem with the transmission. The repairs were something they could not do. They helped me find the nearest dealership and gave me directions. I called the dealership to make sure it was safe to drive there. Andrew was so kind and helpful. They didn’t charge me anything. I highly recommend this business. Thank you Andrew and Midas! Kim

3 months ago

Great experience, acknowledged me when I walked in, Andrew the store manager was extremely friendly, got me in before my appointment time, went over what they found, didn't try to tell me I needed things I didn't need. The store was clean and I had a great experience. This is the second Midas store I've been to since relocating to the KC area and this will be my store of choice because of the service Andrew provided today.

2 months ago

Frequently asked questions about Midas

How is Midas rated?
Midas has a 4.8 star rating with 324 Reviews.