Midas

Went in about 11-12ish to get an oil change and tires balanced/aligned and they really took care of me! Didn't have to wait til the end of the day. They got me in and out and I still had time to take a nap before going to work at 6pm. The employees there were great and I will be back. If you guys had the crew that was there when I went you won't be disappointed.

I spent over 1K on a muffler. After this was done, i started to hear a noise toward the back of the vehicle. I took it back and they said it was not from the muffler installation and wanted to charge me $700+ for a ball bearing replacement which they claimed was the cause. I declined and took it elsewhere. It turned out it was a metal flap that was pressed against the muffler and cost me $30 to fix. Undoubtedly, they created this situation when they installed the muffler and then tried to rip me off with some other bogus expense. Also, they were supposed to replace the entire muffler, but I found out they left one of the original rusted pieces. See the pics. I will never take my vehicle to this place again.

Third visit to Midas (Highland Park). Each time I’ve come here - courteous and fast. I would recommend this location to anyone. —Owner, Volvo 30.

Go anywhere but here. Did work on my car, never told me they didn’t take the only credit card I have. Manager was extremely condescending and acted as if it was my fault that I should’ve known they didn’t take American Express. He just tell me what it would cost and never showed me any kind of pricing. And checking up I found they were $30 higher on oil changes than even the Infiniti dealers. There’s another oil change facility down the street in Highland Park. They were booked up for five days. I see now why. I don’t know what other might is dealers are, but I sure won’t come back to this one.

EDIT: they took the time to call me and try to figure out how to Improve and explained a few things,kudos for that! Took my car for a change of all 4 tires, they couldn’t honor the “promotion” they had online, so I had to get what they had; did also an oil change and they didn’t even do a outdoor wash like most places. Few months later one tire starts getting flat. I bring it back and is an automatic $40 to repair it, it turned out to be a valve that apparently just needed to be adjusted, which I believe should have been done as a complimentary service, as a backup of the full purchase I made before.