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Midas > Reviews in Jackson County, Missouri, US - RAY

Midas

4.4
430 reviews
Car Repair
Jackson County, US

Location details

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3101 S Noland Rd, Independence, MO 64055, USA
  • Tuesday:
    07:30 - 18:00
  • Wednesday:
    07:30 - 18:00
  • Thursday:
    07:30 - 18:00
  • Friday:
    07:30 - 18:00
  • Saturday:
    07:30 - 18:00
  • Sunday:
    07:30 - 17:00
4.4
Reviews
5
4
4
1
3
0
2
0
1
0
  • Google Comments (5)
  • Comments (5)

This was the best experience I've ever had with auto repair. The staff were friendly and I got the sense that they genuinely cared about me, my vehicle, and most of all my safety on the road. They took the time to explain the diagnostics, price, and work in a way that I could understand and make a decision how to proceed, as finances were a factor for me. I'm not the most fluent with mechanic jargon so I greatly appreciated this. They were even able to pull some strings, shop around, and help me out significantly with the price for the parts. I was towards the end of a month-long road trip across America, with still more than a thousand miles to go until home, so you can imagine my anxiety about having my check engine light come on while driving on the freeway, with limited funds remaining to fix it. Mechanics have an unfair reputation of taking advantage of women who lack technical knowledge, and overcharging us for unnecessary repairs or parts. This was absolutely not the case here. The price I paid for the work I received was fantastic!! I was also given advice on what I could expect from the car on my journey home, when I should visit a local auto shop, and how to treat my car to take care of it until then. I made it back home to Canada safe and sound! I cannot thank you enough!

3 months ago

Some of the kindest people I've worked with on my car. I was very nervous that I'd be told there were major issues with my vehicle that weren't as bad as they seemed just to stiff me, but instead the manager was resoundingly kind and explained that my problem-while likely to get annoying-isn't fatal to the car and actually discouraged me from spending money I dont have on an expensive part to fix it. If you want no nonsense explanations and work, please come here. They're great at their jobs, and great with their customers. I will definitely be back should any new problems arise with the car.

2 months ago

They replaced two lug studs on my truck, had it towed there. Nick got me in and out smoothly and with reasonable time and price. Nick is a cool dude and he loves Chili😎 Definitely recommend👍🏾

a month ago

My gratitude towards MIDAS knows no bounds. Witnessing one of their workers entering the store, I found myself in a desperate situation, seeking assistance for multiple issues. Despite the pouring rain, this individual went above and beyond to extend a helping hand. If only more auto service providers offered such exceptional customer service. I am immensely thankful for their support! I highly recommend checking them out, as they truly deserve an outstanding A++.

2 months ago

4 is about as far as I go unless I'm head over heels in love with a company. This was my first visit. I will be back. Fast service was great and the guy in the office was friendly and chatty which I enjoyed.

2 weeks ago

Frequently asked questions about Midas

How is Midas rated?
Midas has a 4.4 star rating with 430 Reviews.