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Midas > Reviews in Kankakee County, Illinois, US - RAY

Midas

4.1
96 reviews
Car Repair
Kankakee County, US

Location details

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1625 IL-50, Bourbonnais, IL 60914, USA
  • Tuesday:
    07:00 - 18:00
  • Wednesday:
    07:00 - 18:00
  • Thursday:
    07:00 - 18:00
  • Friday:
    07:00 - 18:00
  • Saturday:
    07:00 - 18:00
4.1
Reviews
5
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4
0
3
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2
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  • Google Comments (5)
  • Comments (5)

Great people, super service. Went to two other shops, trying to figure out our issues with our car, the other shops wanted to charge an inspection fee $120.00 and up. Midas asked to put it on the lift to take a look at it for me. Which was free, because the employees at this Midas love their jobs which is nice to see. It took only one hour to check out and repair the two issues. They are great! Thanks again, I will be back.

a week ago

The team at Midas was able to get us in within an hour of our phone call and was able to look up our warranty and take care of our vehicle the same day. Their customer service was excellent and their pricing was very reasonable.

5 months ago

OLIVET PARENT REVIEW I'm a skeptic by nature. When it comes to how I view mechanic shops, I always assume they are crooks and liars until they prove otherwise. WOW! This Midas location proved otherwise 10 times over! We had a VERY intermittent problem with our A/C and we were 8 hours from home for a visit to Olivet. Jim (owner) and his team didn't brush the problem off just because they couldn't reproduce it. They dug in and kept going until they thought they had found the issue. We drove the car that evening and the intermittent problem happened again. I knew that when a problem is that sporadic that it is very difficult for a mechanic to diagnose, so I was not upset with them, but I expected for them to be frustrated to see me back the next morning. There was no frustrated, but a smiling, warm welcome and immediate empathy with me that the problem was not resolved. (AJ at the front desk is simply amazing!) They spent the day digging in again and by the end of the day were confident they had figured out the problem — and they had! On top of it all, they could have charged me for a lot of labor for those two days of work, but Jim was so kind and I walked out having paid much less than would have been reasonable. My experience here was not simply based on the service rendered, but the interactions with the owner and team convinced me that I had a shop that were dedicated to honesty and fairness; wanting to build relationships, not grab dishonest bucks. My daughter will be beginning her freshman year at Olivet this Fall and this is where she will be taking her vehicle for maintenance and service. Thank you, Jim, AJ and the Midas crew!

5 months ago

What a great place! My 2012 Versa was crying wanting a new battery. Although a bit salty coming in at $220 installed, just an hour later I was down the road. Thanks Midas.

2 months ago

Car is running better than it has in a long time. I asked a million questions and they never got frustrated with me. Something seemed wrong after one of my first appointments and Jim immediately offered to drive to me to make sure everything was safe till I could come back in. Family business, easy to talk to.

9 months ago

Frequently asked questions about Midas

How is Midas rated?
Midas has a 4.1 star rating with 96 Reviews.