Menards

Went to the SW Menards today to get hardware to assemble an end table. Though they didn't have everything I needed, Cody in hardware spent an immense amount of time with me, helping me find most of what I needed, and searching on his phone for the parts they don't carry. Kudos Cody. Great customer service!

On Monday night December 18 two front end employees wearing yellow vests were found standing inside the cart corral talking to each other for a long time. Not doing their jobs. They need to do their jobs or punch out and go home. Not acceptable. We need and apreciate yor business is not acceptable for this place. We need and appreciate your business is not acceptable response for this place

I stopped by early this morning for a lawn mower blade and some wild bird seed and this shorter younger gentleman with longer hair named enyeto helped me. I told him I didn’t want seed that would make my birds any crazier because they were already wild enough and he assured me that wasn’t the case. He was so caring and patient with me. I’m older and haven’t been feeling well and the way he took care of me while I was Ill, I loved him!!! 5 stars will definitely be back!

I've been coming to this Menards for some time and live very close. I had easily my worst experience here trying to rent out a polisher/buffer - starting just after 11:00am today. DO NOT rent any of their Polishers. I made 3 separate back and forth trips here today due to being provided wrong parts, gear jammed in the brush attachment, and employee lack of knowledge about the machine. Over a period of 2+ hours I was eventually told I'll be reimbursed since they could not unstick the brush attachment (stuck from previous renter) that they forgot to give to me during my first (and second) trip.... Thanks for the reimbursement I guess.. more compensation for MY TIME lost & inconvenience would have been appreciated. Edited (1:10pm): They (Noah) called back at 1:05pm and was able to get the gear off so it could work and I didn't have to go somewhere else for one. They also restarted my 4 hour rental window and compensated additional time for the inconvenience. For my 4th trip here today, I improved this rating from 1 to 3. Edited again (6:33pm): I returned the polisher and brush back just after 5:00pm for my 5th Menards Trip 😮‍💨. All compensation promised previously was forgotten (or not noted in the system between different personal) 😮‍💨😮‍💨. They attempted to charge me for returning it past the 4 hour limit.. and I had to relive/explain the situation 😮‍💨😮‍💨😮‍💨 The manager Wendy came over again later to correct the situation. She has been experiencing this whole situation of.... FUN.. all day with me I still would not recommend anyone else use this Polisher/buffer. It has seen MUCH better days. It was $25 for 4 hours... I'll just leave it at that.. you get what you pay for. The wheels added scruffs into my floor while it was buffing 😮‍💨😮‍💨😮‍💨😮‍💨 Ironic that it would buff out scuffs while creating more at the same time haha (it created more scruffs then it would polish away) all I can do is laugh at this point about the whole traumatic experience - changed from 3 to 2 star. Wendy & Noah provided great customer service to try and make the situation right. 5 stars for them all around. I appreciate their time and effort. I STRONGLY recommend Menards get a new polisher all together - for their customers and employees.

Phone didn’t charge in the obese chair. They have this big chair for big people but can’t fit my big phone.