MedExpress Urgent Care

Everyone that I came in contact with was extremely professional with a positive and friendly welcoming. I was especially impressed with the Nurse Practitioner, Ms. Megan, as she was so friendly with her big smile and welcoming personality that immediately made me feel comfortable, at ease, and as if I were her only patient as I didn’t feel rushed and didn’t feel as though she didn’t have time for me. Just the total opposite because she took her time in explaining everything to me as well as answering all my questions; even with the pain I was feeling, I left there 100% totally satisfied and with a smile. I most certainly give Ms. Megan FIVE stars and two thumbs up. ⭐️ 🌟 ⭐️ 🌟 ⭐️ 👍🏽 👍🏽

I was able to schedule an appointment online and get in and out with no problems. The entire staff was very compassionate and helpful. My issue was addressed and treated. A total positive experience all the way around. Definitely recommend this place.

Do not come here for a drug screen because they’re dependent on a computer. 1 computer that I still have no idea what it has to do with giving a urine sample. I’ve been in and out of facilities when it comes to urine screening. I have much respect for towards people’s time but this place is very disrespectful and enjoy keeping you waiting. They seem to enjoy the distress and anxiety people go through especially when you’re waiting two hours and still haven’t been seen.

Terrible location! I will never take any of my children there again! First of all we was there for over an hour before we even went to the back room to get my sons vitals checked. He let the medical assistant know that his pain level was a 10 because his finger was fractured/dislocated. Finally we get to a room, and after about 15 minutes I peeked my head out the door and seen Mr.Richards sitting down looking at a computer. Now 20 minutes go by an I peek my head out again, an still Mr. Richard’s was sitting in the same exact spot. Ok I said I’ll give it another 10 minutes. Peeked my head out again, a nothing changed, the nurse practitioner, Michael Richards was still there so I walked up to the medical assistant an asked her was this the dr an she said yes. I then asked him when was we going to me next because my son is in pain an you’ve been sitting her for 40 minutes, he then gets mad an said I’ve been seeing patients (which is a lie because it was empty in there) an if I’m taking to long you can leave. My husband then came out the room an said “sir my son is in pain and we’ve been waiting for a while now”. Mr. Richards then told us he’ll be in there shortly, so we sat down and pulled the door but didn’t close it. Next thing I know we hear this black lady saying “she needs to wait like everyone else, he told her that he was busy and she can go somewhere else.” I then came out the room an asked her why is she talking like that after we’ve already had a discussion with Mr. Richards? She then started yelling talking about you can leave an etc. I told her we wasn’t going anywhere because my son needs to be seen! I then go back in the room and hear her still running her mouth, so I pulled my phone out and started recording her. I also told her to call her boss because she’s acting crazy and ghetto. She picked up the phone and claimed to be talking to her boss but she was still acting ignorant while on the phone, however she did stop yelling once I started recording her. It was very clear that she was looking for an argument because wasn’t nobody even talking to Shananah. I didn’t catch her name but she was a short black lady with long braids and her nails was neon yellow. I also told her she needs to go take a walk because she was doing too much. I don’t understand how they have people like that working in professional establishments like that. This was back in August. And it’s my last time stepping foot in there.

I will never go back there again! Treated my kid for a URI a month ago. My daughter hasn't gotten over it went back and waited 3 hours to be given just a cough syrup yet her phlegm is green and she had a fever. The weirdo at the front desk was blabbing on the phone so it took us another 20 minutes to check out. Complete ridiculousness! The doctor also stated she went into the wrong room which is why we waited longer. If you can get rooms right than you probably can't take care of patients.