MG Corregidora (Querétaro, Qro)

Great service. Lovely cars. Good parking. Courteous personnel. I believe I'm buying there now.

I entered the agency, I spent 10 minutes and no one approached me to give me information, there were more than 10 people from the agency and no one even said welcome, good afternoon! Between some hugging and others looking at their cell phones. Not even the person at the reception noticed my presence, I wanted to ask for information about their trucks but terrible attention. The first impression is important. It didn't meet my expectations.

Terrible after-sales service. The car seat is electric and started failing the second week after I bought it. We wanted to send it to the workshop and they don't answer, they leave you waiting with the music playing when you want to do the service and they take a long time to resolve a "small" fault in their words.

Be very careful when they deliver your new vehicle. They will want to do it at night and they will have it covered, when the delivery arrives, they will uncover it and fill it with confetti so that you cannot inspect it. They delivered my new vehicle to me with a bang and they put the plastic films on the windows wrong. To this day they have not given me a response. The car rattles when accelerating MG5...Demand your rights

The service is good, but could be great. When I leave my truck for inspection, the advisor does not bother to ask if I have a means of transportation to leave the MG agency, as Chevrolet agency advisors normally do.