I would like to state that I am very dissatisfied with the service at Luxenter and that I will not purchase from your store again.
I do not think it is convenient that the only way to return a product purchased online is in the same way. This is my third return attempt. First I went to a physical store (El Corte Inglés) where they told me that for hygiene reasons earrings are not returned, which surprised me since it has never happened to me and finally the indication was not correct. The second store I went to (also El Corte Inglés) told me that my invoice does not have a barcode and that if I have purchased the products online, the return must be online. Given that this type of return involves a not exactly cheap cost for the customer (€5.95), I do not think it is a solution in which we are taken care of. I do not understand that a physical store cannot be used to return a product purchased online being the same brand. It is the first case that has occurred to me.
In short, my purchase at Luxenter has disappointed me (also due to the quality of a product that claims to be gold-plated but in appearance leaves much to be desired), it has meant a waste of time, fruitless travel and return costs.
I would like to leave this review to the Luxenter store in general since it was online and not to one specifically, but conveniently on Google I don't have that option.
It is a Divine Jewelry, I love your designs, I am fortunate to have a piece and it is Beautiful. High quality silverware and jewelry with natural stones. I also give to my relatives and they are happy. Excellent personalized attention. With guarantee. Congratulations on such beautiful Luxenter collections in Seville. Good prices . They fall in love with a lot of beauty.
There is a variety, but in the computer and air-conditioning part, the vendors talk to you terribly about items with solidary prices, trying to sell you something more expensive. The one who sold me the laptop failed to tell me that it was crap and the one from the air force told me that buying the least expensive one was wasting my money. 😱😱😱
Needless to say about TV. Then they tell you that these products have insurance and it is not true.
These vendors, all men. The girls on the other hand, a love.
There is everything from all brands. There are no white brands, that is, it is already known that everything has a much higher price than in other places, but well, it is normal, El Corte Inglés. Of course, everything is very clean (I think that if the candy falls from your mouth to the ground, you can safely put it back in your mouth. The staff of the different brands are completely at your disposal.
3 years ago
Frequently asked questions about Luxenter (El Corte Ingles Nervión)
How is Luxenter (El Corte Ingles Nervión) rated?
Luxenter (El Corte Ingles Nervión) has a 4 star rating with 99 Reviews.
0
Great shopping centre, Six floors with number of different things.
8 months ago0
I would like to state that I am very dissatisfied with the service at Luxenter and that I will not purchase from your store again. I do not think it is convenient that the only way to return a product purchased online is in the same way. This is my third return attempt. First I went to a physical store (El Corte Inglés) where they told me that for hygiene reasons earrings are not returned, which surprised me since it has never happened to me and finally the indication was not correct. The second store I went to (also El Corte Inglés) told me that my invoice does not have a barcode and that if I have purchased the products online, the return must be online. Given that this type of return involves a not exactly cheap cost for the customer (€5.95), I do not think it is a solution in which we are taken care of. I do not understand that a physical store cannot be used to return a product purchased online being the same brand. It is the first case that has occurred to me. In short, my purchase at Luxenter has disappointed me (also due to the quality of a product that claims to be gold-plated but in appearance leaves much to be desired), it has meant a waste of time, fruitless travel and return costs. I would like to leave this review to the Luxenter store in general since it was online and not to one specifically, but conveniently on Google I don't have that option.
2 months ago0
It is a Divine Jewelry, I love your designs, I am fortunate to have a piece and it is Beautiful. High quality silverware and jewelry with natural stones. I also give to my relatives and they are happy. Excellent personalized attention. With guarantee. Congratulations on such beautiful Luxenter collections in Seville. Good prices . They fall in love with a lot of beauty.
4 years ago0
There is a variety, but in the computer and air-conditioning part, the vendors talk to you terribly about items with solidary prices, trying to sell you something more expensive. The one who sold me the laptop failed to tell me that it was crap and the one from the air force told me that buying the least expensive one was wasting my money. 😱😱😱 Needless to say about TV. Then they tell you that these products have insurance and it is not true. These vendors, all men. The girls on the other hand, a love.
4 years ago0
There is everything from all brands. There are no white brands, that is, it is already known that everything has a much higher price than in other places, but well, it is normal, El Corte Inglés. Of course, everything is very clean (I think that if the candy falls from your mouth to the ground, you can safely put it back in your mouth. The staff of the different brands are completely at your disposal.
3 years ago