Lowe's Home Improvement

Lots of employees walking around offering assistance. All the employees are really friendly. Only thing I don't like is when did they go to self checkout only? I think they should offer 2% off for self checkout. :)

Lowe’s home improvement has to be the worse company we have ever worked with. We ordered a new Patio Door on June 24th and are still waiting for them to finish the installation. We’ve spent countless hours at the store trying to get them to resolve this. Everyone makes promises, but no results. They came to install the screen door today but they ordered the wrong size of Screen to fit the door that is ordered from Lowe’s . We will never use Lowe’s for any project again and recommend you consider other options.

I was shopping earlier in the season for some planting soil and planters to repot some plants of mine. The planters were very high up and I wasn't able to reach them. I walked around to find an employee and encountered TJ at the register outside in lawn/garden department. He informed me that he'd have someone come and assist me promptly. Sean came over to help with a great attitude and a winning smile. He retrieved exactly what I wanted and was very patient with me when I changed my mind a couple of times on color and pattern selections. Once I had all of my items I went back over to TJ who checked me out and had an equally pleasant experience with him. I was impressed by these two gentlemen and the excellent customer service and care they both provided. They sealed the deal on my customer loyalty and have my utmost appreciation for providing me with a stellar experience. Thank you both!

I was shopping for string line for my weed eater, Doug R. Saw me just standing and staring at my choices. He asked if he could help. He was so nice, patient and funny. Thanks Doug

I live in Olathe but we go to this Lowe’s because selection is better and shelves are stocked. Today I got assistance from Dawn from painting and she was very knowledgeable about refinishing and also assisted us with blackout blinds questions we had. Great store and great people!