Lowe's Home Improvement

False advertising, offering this deal until the third of October but I can’t find a single store to honor it, as a business owner I think it shows your company’s colors not honoring a current promotion. Home Depot was willing to honor your advertisement before you! Ridiculous. Unfortunately they didn’t have the items I wanted in stock but I appreciate the willingness. Go to Home Depot if you need any tools they have better prices, honor their deals, and other companies when they won’t apparently!

This review builds on my last review of how much Lowe's sucks. After selling me a non-working washer, and expecting me to buy another one so that they'd swap out the non-working one for a working one, I told them to just pick this one up. They were supposed to text me and let me know the 4 hour window that they would pick it up. They did not text and did not pick it up. I've now been on old with their "delivery service" line for fifteen minutes. I think I'm going to simply have to file with my bank for a fraudulent charge - which is accurate, since I paid for a functional clothes washer and did not receive one. Good God, what a horrible company. Don't even consider buying anything from them.

I bought a dishwasher on November 24th and had an install date set for early December. The first install date came and the contractor Lowes uses no call no showed. They rescheduled me for December 27th, and cancelled on me again. A quick google of the contractor that Lowes uses (CRST Home Solutions) showed they have a 1.3 star rating with 150 reviews. At this point it is comical how bad of an experience this was, with many other reviews matching mine. Lowes does nothing to try and make it right. Strongly recommend you use a competitor like Home Depot over Lowes. Its frustrating to even have to waste time writing a review, hope this helps someone. Its also comical to get the equivalent of a "that sucks" from Lowes customer service and there is no offer to even try to make things right.

Everyone was so incredibly nice and helpful today during my two trips. From managers, paint dept, checking out and just in general. Everyone was great and I’ll definitely be shopping here for my home needs from now on.

7 month disaster! We went to Lowe's to purchase 4 new kitchen appliances. They require their "professional installer partner" to measure everything. When he arrived he promptly dropped our double wall one (which there was nothing wrong with) and broke the glass out of the door. He was also unable to get it back in place. This is the very beginning of a 7 month ordeal. Multiple incorrect appliances. Installer taking a sawzall to our cabinets making it look like a 7th grader did the cuts. Multiple appointments not kept, etc. Lowe's has stopped communicating when I explained that the microwave they put in is NOT what I ordered and paid for. Their excuse: "We ordered the right one". What an absolute fiasco. Do yourself a favor, unless you are going to carry out the appliances and install them yourself, find another vendor.