Littleton Ace Hardware

The woman at the USPS counter couldn't have been more rude. All I was trying to do was track down a missing package. I know this isn't ACE-related, since they're a great company, but it's too bad they have this weird partnership. Doesn't reflect well on the overall experience.

Went to buy some hardware to repair my dresser drawers. Unfortunately they didn’t have the size i needed. I was greeted and helped by a nice worker who helped me figure out quickly I would have to go elsewhere. Bummed, but I was happy for the great customer service. They have really excellent parking also so it’s very easy to get in and get out quickly I also notice some really cute garden things for sale near the front

If I could leave less I would, I tried to use a coupon that I received online via signing up with the app., the cashier was totally thrown off, and angry I was like ok if it didn’t work and about to leave cause I paid and then the cashier was like “it’s not my fault” I was like ok… then she said “call corporate and complain my name is ….. I have been In customer service for 20 years you try to do what I do” and then visibly upset with arms swinging around I was like why are you yelling at me and yelled “I am tired of these customers treating me like this cause the coupons don’t work” and demanded I call corporate give them her name and tell them the coupons don’t work, I was like ok and after I did it I understand why she has absolutely no responsibility or accountability I will leave the response below. Please for your own good use Amazon prime get your stuff next day and you don’t have to be yelled at by the cashier. Here is the Ace Care Center email which just says to me sorry your problem. 🤣 Thank you for contacting the Ace Care Center. We are sorry to hear about the experience you had at our store. We kindly inform that each store is independently owned and operated. Thus, we have relayed your feedback to store’s management and store owner. We appreciate the time and effort invested to let us know about this event. We have also made sure to relay your contact information to store owner in case they would like to address it personally.

Items shown on the Ace website as being "in stock" at this store are not actually carried at this store. Clerks seem disinterested. I will no longer go there first...switching to Big Tool Box pn Holly as first choice.

Greeted immediately and helped right away to find the item I was looking for. I was in and out of the store in 5 minutes! Great store with very friendly staff!