The worst appointment management and unprofessionalism I have ever seen in a medical center in my life.
You make appointments through the web application or its app and when the day of the appointment arrives they tell you that the doctor is not in consultation today, that they have called and notified all the patients, this being completely false. And to make matters worse, the scheduled appointments that have already been previously confirmed by email do not even appear in the system.
Good doctors, yes, but this is unacceptable when it comes to health, losing appointments months in advance because they do not have a minimally decent management system. A lot of marketing as a leading medical group, but it loses water everywhere in the most basic and elementary things, and the only thing it is a leader in is lack of control and lack of professionalism on the administrative, management and reception side.
Terrible management, chaos, lack of resources for attention to the waiting list and an atmosphere of general malaise among the people we are on.
Two hours of waiting, due to his mismanagement while the technicians were walking through the emergency room.
They never pick up the phone. You have to go directly there to get an appointment in months. The worst center in Cádiz (so many people leaving negative votes obviously couldn't be wrong)
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The worst appointment management and unprofessionalism I have ever seen in a medical center in my life. You make appointments through the web application or its app and when the day of the appointment arrives they tell you that the doctor is not in consultation today, that they have called and notified all the patients, this being completely false. And to make matters worse, the scheduled appointments that have already been previously confirmed by email do not even appear in the system. Good doctors, yes, but this is unacceptable when it comes to health, losing appointments months in advance because they do not have a minimally decent management system. A lot of marketing as a leading medical group, but it loses water everywhere in the most basic and elementary things, and the only thing it is a leader in is lack of control and lack of professionalism on the administrative, management and reception side.
a month ago0
Terrible management, chaos, lack of resources for attention to the waiting list and an atmosphere of general malaise among the people we are on. Two hours of waiting, due to his mismanagement while the technicians were walking through the emergency room.
4 months ago0
They never pick up the phone, it's incredible. I have to make an appointment for a CT scan and I will have to go in person because there is no way.
2 months ago0
They never pick up the phone. You have to go directly there to get an appointment in months. The worst center in Cádiz (so many people leaving negative votes obviously couldn't be wrong)
4 months ago0
They have canceled my appointment 5 times already. It's a clinical joke, zero seriousness.
4 weeks ago