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Karsten's Ace Hardware > Reviews in Maricopa County, Arizona, US - RAY

Karsten's Ace Hardware

4.5
360 reviews
Hardware Store
Maricopa County, US

Location details

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10620 N 32nd St, Phoenix, AZ 85028, USA
  • Monday:
    08:00 - 18:00
  • Tuesday:
    07:00 - 19:00
  • Wednesday:
    07:00 - 19:00
  • Thursday:
    07:00 - 19:00
  • Friday:
    07:00 - 19:00
  • Saturday:
    07:00 - 19:00
  • Sunday:
    07:00 - 19:00
4.5
Reviews
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  • Google Comments (5)
  • Comments (5)

I really enjoy this hardware store. The staff is very friendly and helpful and they always have the items I need. The prices are pretty fair as well. They bring in new plants and soil regularly so I can get all my gardening supplies. I also find nice holiday decor at this location.

a month ago

This location lost the business of general supply for 10 restaurants today, typically I get great service; The manager working in the key department got agitated as I was looking to understand the key policy more. Other locations take my ID down for "do not duplicate" keys. I totally understand policy and process, however the employee was steamrolling his resounding "no" when all I needed was an explanation and detail of what specifics of a document is required for my employees. I'm not going to waste my time arguing for an answer. I'll find a location that can communicate effectively . I figured, why spend any money here. It may be convenient, but we choose where we spend our money, this employee should be coached to understand this.I put my supplies back and left.

2 months ago

One of the best Aces I've gone to, but it does depend on what you're looking for, because they're all privately owned so not all Aces have the same inventory so it's good to get the App. As far as hardware goes, they have pretty much any size specialty bolt you are looking for. They have a HUGE selection of spray paint for any application. You can get duplicate keys and fobs for your car, tools, garden, home improvement, you know the stuff you expect at a hardware store and great staff, super friendly and knowledgeable.

3 months ago

I am thrilled to share my outstanding experience at Ace Hardware, our beloved neighborhood hardware store that has been our family's go-to destination for years. The warm and welcoming staff, coupled with their eagerness to assist and provide helpful advice, has made our visits to Ace Hardware an absolute joy. From the moment you step foot into Ace Hardware, you are greeted with genuine smiles and a neighborly warmth that makes you feel right at home. The staff members are not only friendly, but they also possess a wealth of knowledge and expertise. Their willingness to go the extra mile in helping you find what you need and offering valuable advice truly sets them apart. The commitment to exceptional customer service at Ace Hardware is evident in the staff's genuine interest in understanding your project and needs. They take the time to listen attentively and offer practical suggestions, making your visit truly personalized and productive. Whether it's a simple DIY task or a complex project, the knowledgeable team is always eager to help and share their expertise. What makes Ace Hardware stand out among larger chain stores is the familiarity and sense of community it fosters. As a local neighborhood establishment, there is a genuine warmth and personal connection with the staff that can't be replicated elsewhere. They take pride in providing a personalized experience by getting to know you and offering tailored solutions specific to your requirements. The invaluable advice and guidance offered by the staff at Ace Hardware have been instrumental in successfully completing countless projects for our family. Their genuine care and thorough understanding of products have saved us time, money, and potential headaches. Their expertise has empowered us to take on new challenges with confidence, knowing that we have a reliable support system in our local hardware shop. In conclusion, Ace Hardware is more than just a hardware store. It is a trusted partner that consistently goes above and beyond to provide exceptional service. The friendly and knowledgeable staff make every visit a pleasant and productive experience. I am grateful to the team at Ace Hardware for their genuine care, expertise, and community spirit, and I will continue to support and recommend them to friends and neighbors. Thank you, Ace Hardware, for being a reliable, friendly, and invaluable resource in our community. Your outstanding service and commitment to exceptional customer experiences make you the first choice for all our hardware needs. Warm Regards, Danny

5 months ago

P always nice to have an Ace hardware nearby. And this One doesn't disappoint. The place is filled with helpful employees that are willing to take that extra minute and help you look.

2 months ago

Frequently asked questions about Karsten's Ace Hardware

How is Karsten's Ace Hardware rated?
Karsten's Ace Hardware has a 4.5 star rating with 360 Reviews.