From the moment I called about a pair of shoes my daughter really wants that are sold out everywhere, I got the best customer service of anywhere I’ve ever shopped. They took my name & number down cause they had a shipment coming in and said they would call me and they did! I picked up the shoes today and they even gift wrapped it for free for me!!! Highly recommend this shoe store! I’ll definitely shop here again in the future! Thanks so much!!! Signed a crazy Christmas Mama
This place is absolutely amazing!! I had been looking for the ultra mini uggs everywhere and they were sold out everywhere until I found this place. I had never heard about it before so I was a little skeptical at first but I decided to reach out to customer service and they were so so incredible! They helped me find what I needed and replied super fast too! I placed my order on Monday night and I was shocked with how fast they shipped and my uggs got here by Thursday afternoon. If your like me and hate waiting weeks and months for places to restock on uggs and don’t like placing on back order, I 100% recommend you this place. The customer service was amazing and I’ll definitely be ordering shoes from here when I need to again!!
My daughter is a freshman and decided to rush. I was not experienced with the process at all. I ordered a bid day basket online and messed everything up. When I called the Stillwater location they were very friendly, kind, and went above and beyond to fix my mistake. After my daughter received her basket on bid day she needed to exchange an item for a different size and also get a jacket monogrammed, their customer service is great! My daughter also loved all of her goodies, everything was super cute!
I received exceptional service. I called to ensure this was a legitimate company since I got burnt a few times from fake companies. The young lady I spoke with was beyond pleasant and helpful. The Ugg I was looking for wasn’t shown in the color I wanted. She asked what I needed and quickly got back to me to say they had it. Within minutes I received a link to purchase, they shipped for free the next day. My boots will arrive tomorrow. 3 days is an excellent turnaround. Especially since Im across the country. Also the best price by far. They charge what they should cost while others price gauge since these are very hard to find. This is my new go to for any type of shoe. Love Cole shoes. ♥️
a month ago
Frequently asked questions about J Cole Shoes
How is J Cole Shoes rated?
J Cole Shoes has a 4.9 star rating with 168 Reviews.
0
From the moment I called about a pair of shoes my daughter really wants that are sold out everywhere, I got the best customer service of anywhere I’ve ever shopped. They took my name & number down cause they had a shipment coming in and said they would call me and they did! I picked up the shoes today and they even gift wrapped it for free for me!!! Highly recommend this shoe store! I’ll definitely shop here again in the future! Thanks so much!!! Signed a crazy Christmas Mama
a month ago0
This place is absolutely amazing!! I had been looking for the ultra mini uggs everywhere and they were sold out everywhere until I found this place. I had never heard about it before so I was a little skeptical at first but I decided to reach out to customer service and they were so so incredible! They helped me find what I needed and replied super fast too! I placed my order on Monday night and I was shocked with how fast they shipped and my uggs got here by Thursday afternoon. If your like me and hate waiting weeks and months for places to restock on uggs and don’t like placing on back order, I 100% recommend you this place. The customer service was amazing and I’ll definitely be ordering shoes from here when I need to again!!
a week ago0
So happy to be able to get 2 pair of UGG slippers!! Great online communication fast delivery!! THANKS😃
a month ago0
My daughter is a freshman and decided to rush. I was not experienced with the process at all. I ordered a bid day basket online and messed everything up. When I called the Stillwater location they were very friendly, kind, and went above and beyond to fix my mistake. After my daughter received her basket on bid day she needed to exchange an item for a different size and also get a jacket monogrammed, their customer service is great! My daughter also loved all of her goodies, everything was super cute!
3 months ago0
I received exceptional service. I called to ensure this was a legitimate company since I got burnt a few times from fake companies. The young lady I spoke with was beyond pleasant and helpful. The Ugg I was looking for wasn’t shown in the color I wanted. She asked what I needed and quickly got back to me to say they had it. Within minutes I received a link to purchase, they shipped for free the next day. My boots will arrive tomorrow. 3 days is an excellent turnaround. Especially since Im across the country. Also the best price by far. They charge what they should cost while others price gauge since these are very hard to find. This is my new go to for any type of shoe. Love Cole shoes. ♥️
a month ago