Hedonai Vitoria La Florida - Depilación Láser – Medicina Estética

The worst experience. I have a treatment contract for 2 years, of which we have only consumed one year. When I go to the center today to request an appointment, I find that the premises are for rent and there is no contact number or any indication to know how we should proceed. NOBODY has contacted us to give us any explanation and if you call by phone of course no one answers. Looking for information in the press, I see that there are several closed centers throughout the country and that the company is in bankruptcy. How can you call them? scammers?

Regrettable. I have been asking for an appointment for 6 months and they always drag their feet, comment that they are waiting to receive the building permit, since the store is closed, and give imprecise answers. The truth is that it doesn't look good at all.

I have paid for a session for 1 year. They closed the center without notifying customers. After a few months they called me and changed my appointments up to 3 times, the last one they told me that there would be in October 2023, we are in November......😡😡 I have tried calling all the phone numbers I have found in Hedonai, and none of them have answered me, I wrote to the website and they have finally deigned to call me. I hope they will return my money soon or I will be forced to go to consumption. Very very dissatisfied.😡

I started with Laser2000 without a problem, I renewed with Vivanta and things started to get worse, they never had dates and every time I went, there were different girls (?). I paid a fortune with Vivanta again, of which I have only enjoyed 1 session, because they never had appointments available, they called me that they were changing now it was Hedonai and that they would open soon... I am still waiting. SCAM.

The treatment was very good, but they didn't inform me that they were going to close and move and I was left halfway. If you informed me before starting, I would have thought about it, doing it in the summer was my intention. I get the feeling that they have closed permanently, since they are not continuing with the works, which they supposedly started