Hedonai Valladolid - Depilación Láser – Medicina Estética

They are closing centers overnight, leaving treatments undone. At first there was a telephone number to contact them, a telephone number that no longer works, they have not responded to emails for months and, of course, we are not going to see a penny of what they owe us, this is very clear. I only advise future clients not to contract treatments with them because this company is going to go bankrupt sooner rather than later, for some reason they are not returning the money, because they do not have it.

You call to change the appointment because that day they have to repair the machine. The next day you send an SMS saying that the appointment is automatically cancelled. I've been sending emails since February to ask for a solution. With a laser treatment in the middle of the process and which I have not been able to continue doing in the face of summer. You are asked for a claim form and you answer that they give it in the center. I ask: are you laughing at all the customers? How will I go to the center if it is closed? Months of sending emails that you always reply with the same phrase: we continue working on finding a solution. The solution: say that you reimburse me for part of the treatment but the reimbursement does not arrive. Or that I go to another clinic to do the treatment. Where if in my city there is no more clinic? Do you pay me to travel to another center in another city? You are SCAMMERS. For my part, the complaint is in the process of consumption.

Scammers! They closed the center of Valladolid from one day to the next. I've been sending emails for months with no response. At first they responded with their false kindness saying that they were going to refund my money. They offered me an amount that is very far from the treatment that I still need to carry out. And now they don't answer and the phone they give me to talk to them doesn't work. This is a crime and is called fraud.

They are scammers, I have a laser hair removal voucher with them but they have closed the center without giving explanations and if you want to spend the voucher you have to go to another city. To collect the money from the bonds they do not put obstacles but to provide the contracted service yes. When I bought the voucher they did not tell me that they were going to close and they could not give me the service. The voucher expires in a few months and from customer service they tell me how I can go for laser hair removal in another city where the voucher does expire. It is a shame, we should denounce it or when the center opens, we all present ourselves to explain ourselves.

scammers! I am also one of the forgiven ones who has been affected by the Valladolid clinic, I have also been sending emails since February and always with the same response, this cannot be allowed, they are playing with our money, I join in making the joint complaint ! In any case, I already did the procedures in consumption.