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Harbor Freight Tools > Reviews in Bannock County, Idaho, US - RAY

Harbor Freight Tools

4.4
663 reviews
Hardware Store
Bannock County, US

Location details

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4150 Yellowstone Ave suite a, Pocatello, ID 83202, USA
  • Monday:
    09:00 - 18:00
  • Tuesday:
    08:00 - 20:00
  • Wednesday:
    08:00 - 20:00
  • Thursday:
    08:00 - 20:00
  • Friday:
    08:00 - 20:00
  • Saturday:
    08:00 - 20:00
  • Sunday:
    08:00 - 20:00
4.4
Reviews
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  • Google Comments (5)
  • Comments (5)

I really like this store BUT the company SHOULD not buy the cheep junk from China. Bought the 10x17 car garage. Had it up for one day. A 10 mph wind destroyed it. Was put up according to directions. Crossbar and corner rail clamps don't secure tightly to the uprights, ground anchors are junk and allow for to much movement and insufficient straps to secure center cover to frame, straps tear material when you tighten tie-downs. I strongly recommend that you set it up the day you buy it,90 warranty only. So I spent the money never got to use it don't get a replacement and now have no shed. Complete loss for me. Every upright was bent beyond repair. Cheep metal. Build one from lumber better in the long-term. CoverPro portable garages are Complete garbage unless you live where there is ZERO wind. So this is how you fix Harbour Freights cheep portable garage. Picture #4. Picture #5 completion using bent metal uprights, cutting them down and using them for extra supports

7 months ago

5 stars for there customer service. Mike and Wayne were awesome at helping me get a Gen 3 tool box. I have been waiting for 6 months for them to finally release the gen3 in green. I have been going in almost every other week and asking about it. They have been understanding and patient with me and made everything right. ( I originally wanted the Gen 2). Another thing, I bought hammer drill and it burned up the first time I used it. HF replaced no Hassel. No wonder they always get my money.

a month ago

Walked in and loved the setup. Clean. Most everything you could need, but…. I grab about $350 worth of equipment (impact wrench and some others to use it). I get to the counter and the cashier asks for my phone number. I respond not thanks. He says alright and lifts the first item to scan it. The gentleman behind him hops in and says without your phone number you cannot recognize the 5 year warranty if needed. Me, so with the receipt you’re going to give me I cannot return it if it fails? I really don’t need anymore emails and such. Him, it’s to ‘protect my employees’ whatever that means. I paused for a moment, said thank you and walked out. I won’t be back for anything more than $50. Bummer

4 months ago

This store is a well thought out store. Store manager is Mike. Harbor Freight has come around throughout the years. I have found that the quality of the tools has increased dramatically. I have found a new love for there Icon tools branded line. I find them to be just as good as my snap-on, mac and Matco tools. The sales associates here seam to know a great deal about the tools you are looking for. This store has a large variety of air tools, air compressors, replacement small engines, generators, hand trucks and so much more. I have been made a believer in these tools. I have also enjoyed the coupons that give me free items with my purchase. If you have been let down in the past I promise this store will not leave you hanging. They are always looking for ways to improve. If you think they could improve in one way or another they are all ears. A++

3 years ago

Staff was friendly, the aisles were well stocked and clean. Very nice. I don’t love the fact that they don’t stock most carts and tool boxes anymore and they need to be ordered when you buy them but I understand.

4 months ago

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How is Harbor Freight Tools rated?
Harbor Freight Tools has a 4.4 star rating with 663 Reviews.