Glass Doctor of Niles, MI

Unfortunately had a communication issue, was told the technician was going to call me and come repair my glass by the end of the day, I called several times only to be told the tech had my info and would be calling me, I waited until 630pm as the vehicle needing repaired was at another house of mine, so I had to call the next day to reschedule, so next scheduled day comes the technician calls to inform me that the glass he received was defective and that I'm going to have to reschedule again and that someone would reach out to me the next day, here we are days later and no response and a truck window still broken rendering the truck useless. I don't recommend these people they are standing behind the words they say. Large company or not its not an excuse.

Super nice guys that did a quality installation in good time. Covered by insurance so I don't know the price.

I redid an antique vanity and the original mirror had damage and due to the shape of it it was not easy finding some one to cut one in the same unique shape. Not only were they able to do it but had it ready in two days!

After contacting several companies in the area, these guys said they were able to come out and replace our windshield within 4 days. I was contacted the day prior to be told we would need to wait another 9 days due to them not having the product in stock... not sure why it took them 3 days to figure that out but sure. The day they were supposed to come out no one showed up, wife called and we were told they would come out the following day. I am highly skeptical of their professionalism and ability to track work. I suggest going to another company as I will be doing the same in the future.

Glass doctor is awesome. They came out replaced my windshield. The technician was friendly and fast. Plus they were about a 100.00 cheaper than another company who comes out to do your auto glass.