Glass Doctor of Grayslake, IL

Excellent service!! Theresa , Larry and Chris were awesome!! The sliding door looks great! Thanks for job well done. Carlton Booker

Ok, we have a leaded stained glass window that needs to be repaired and we called Glass Doctor. Hard to find someone to do this work. The owner came out, quoted a cost, took our $450 deposit and scheduled a fix date. Great, we felt good. Then the actual repair guy comes out and tells us he can’t do the work and that the owner was wrong about being able to do it. So… we call and call and call to try and get resolve and/or our $450 back. They never called back until I was able to raise the owner on text who told me he’d resolve it and never did. In fact, then ignored me - oh also had the gall to tell me that he’d hold our $450 as a deposit on future work?! I gave him the chance to make it right more than once and he did not. We never got our $450 back, so they basically stole it from us. Highly recommend stay away from this company with low character and values.

Response time for estimate and repair was quick and efficient. Chris who installed the new glass was very friendly, professional and helpful. I’m very happy with my experience and the replacement glass.

I recently found myself needing my 4th new windshield on my vehicle. Of course they cost exactly what my deductible is, so it adds up in 18 months. Being new to the area, I decided to Google auto glass repair and came across Glass Doctor. I asked for a quote and they came back over 20% less than the national competitor I previously used. Well my install was today and not only did I get great customer service, I was in and out in 45 minutes. They even reset up my dashcam for me. Well unbeknownst to be, it comes with a warranty that to me is beyond generous and absolutely made the entire experience that much better. I will definitely be a repeat customer when the need arises.

1st class service for glass replacement. The glass Dr has a great reputation around Lake County for quality, trustworthy work. I had them replace three cracked double pane windows. They communicated throughout the process about the work being done. I highly recommend Glass Doctor. Update: They also do an amazing job on Car windshield!