Glass America

matt.nowakowski Was my tech! He did amazing and was super fast. Definitely using them again if I ever need a window replaced!

Such an awesome company So reasonable and price did such a fantastic job Josh is an absolute superstar

Wow, I wish I would have read these reviews prior to scheduling with Glass America. After rescheduling me TWICE, the technician showed up with the WRONG WINDSHIELD. I get a call from the office to reschedule my appointment, but this time the price of the windshield is DOUBLE what they quoted me. I have now been without a car for a week.

Disaster start to well start since they were never able to finish. I called on a Saturday to schedule my windshield replacement for Monday morning. I told the dispatcher that I needed to leave my house by Noon and she said it wouldn't be a problem and that I would receive a call from the installer by 9am Monday. Bu 10am I still hadn't received a call so I called to follow up and the operator said it was because of the time difference, however i'm in the same time zone as the company. She was able to get a hold of the technician and when called me he said he'd arrive by 2pm, I stated that I needed to leave by noon so we set a new time and date for Wednesday at 9am and would be done by 1030 so I can make my meeting. Wednesday rolled around and I received a call from the technician at 830 saying he was 40 mins out and wouldn't be done and completed until 11, which wasn't going to work for me, at which point the technician started to raise his voice and say he's trying to figure something out and came up with excuses to why the windshield wouldn't be done in time. He tried to make something work but again came up with excuses and finally I had to say I will find someone else. Regardless if they were able to complete my windshield, the unprofessional technical and lack of communication from Glass America was reason enough for me to find another company.

Put the wrong windshield in my car. I'm pretty sure they were aware of it at the time. Customer service is a three ring circus. Expect minimum 15 minutes on hold each time you call.