DONT COME HERE IF YOU HAVE A KID! I was trying to buy a Miami nights gfuel can for my 16 year ild son. He is 16 he can handle it but when we went to check out they did not let me buy it. Apparently of you buy anything with caffine in it and you have a person under 18 with you, you can't buy it. Do not come here if ypu have a kid.
The store is ok kinda not like the gnc I go to in my city missing alot of products.That being said the employees that work here are not that nice the guy actually didn't help me with anything I asked him simple questions and basically seemed like he could care less then he decides to say he's taking a lunch break while I was still shopping for a certain supplement.Better hire better employees and a new manager for this location I told my gym buddies to stay clear of this store.If you don't like your job quit find a job you can do correctly.
The staff, though new people, was great. Shelves were very empty and the product I needed was out of stock. The software on their point of sale has been upgraded recently to a "downgrade" and staff can no longer check other stores for possible inventory for a needed product. EPIC FAIL on corporate
The staff wasn't very friendly or personable the few times I've been in the store, and they acted very put off by the fact that I didn't want to sign up for the rewards program at that time.
Recently, I had called to see if they had a product in stock (because the location I usually go to had run out). The first time I called, no one answered so I called back over an hour later and the employee picked up the phone and hung it up. When I called back a moment later, they never answered- again. I'll just stick with the Valley West location.
Employee wasn't bad at all. But GNC isn't at all what people used to love. The employees are trying and am not bashing them at all, but the company has def gone back to old selling ways and agenda based selling. Plus ALL my usual guys and females are no longer there anymore... coincidence or poor decision from up above making their top earners leave? I know answer but I do believe others will come... they will be what bring customers in with knowledge and 'every customer has different needs and wants attitude'. Sad to see a GNC lose their focus on what made them such a giant... I will still stop in from time to time but only to see employees and if find that one who exhibits old GNC ways or even new way that still holds to my standard even... but for now I'll support other companies that deserve business. Also, if shop their regular and buy same items every time, GNC apparently now offers products to be shipped to you directly instead of coming into store and get 10% off everytime it ships. They don't say if Buy One Get One or Buy two get one deals are currently going on anytime after you set that up... you are excluded from deal. So keep us out of store and don't give us promotions, what a crock. I usually bought more when went to store and I know usually people do so now we won't be physically in a GNC so literally taking your employees and saying good job on signing them up, but why are you selling more 'add ons' or additional product. Sorry but just was there few days ago and sat on commenting for awhile... but shame on you GNC and its pathetic directions been going.
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DONT COME HERE IF YOU HAVE A KID! I was trying to buy a Miami nights gfuel can for my 16 year ild son. He is 16 he can handle it but when we went to check out they did not let me buy it. Apparently of you buy anything with caffine in it and you have a person under 18 with you, you can't buy it. Do not come here if ypu have a kid.
a week ago0
The store is ok kinda not like the gnc I go to in my city missing alot of products.That being said the employees that work here are not that nice the guy actually didn't help me with anything I asked him simple questions and basically seemed like he could care less then he decides to say he's taking a lunch break while I was still shopping for a certain supplement.Better hire better employees and a new manager for this location I told my gym buddies to stay clear of this store.If you don't like your job quit find a job you can do correctly.
3 weeks ago0
The staff, though new people, was great. Shelves were very empty and the product I needed was out of stock. The software on their point of sale has been upgraded recently to a "downgrade" and staff can no longer check other stores for possible inventory for a needed product. EPIC FAIL on corporate
2 years ago0
The staff wasn't very friendly or personable the few times I've been in the store, and they acted very put off by the fact that I didn't want to sign up for the rewards program at that time. Recently, I had called to see if they had a product in stock (because the location I usually go to had run out). The first time I called, no one answered so I called back over an hour later and the employee picked up the phone and hung it up. When I called back a moment later, they never answered- again. I'll just stick with the Valley West location.
5 years ago0
Employee wasn't bad at all. But GNC isn't at all what people used to love. The employees are trying and am not bashing them at all, but the company has def gone back to old selling ways and agenda based selling. Plus ALL my usual guys and females are no longer there anymore... coincidence or poor decision from up above making their top earners leave? I know answer but I do believe others will come... they will be what bring customers in with knowledge and 'every customer has different needs and wants attitude'. Sad to see a GNC lose their focus on what made them such a giant... I will still stop in from time to time but only to see employees and if find that one who exhibits old GNC ways or even new way that still holds to my standard even... but for now I'll support other companies that deserve business. Also, if shop their regular and buy same items every time, GNC apparently now offers products to be shipped to you directly instead of coming into store and get 10% off everytime it ships. They don't say if Buy One Get One or Buy two get one deals are currently going on anytime after you set that up... you are excluded from deal. So keep us out of store and don't give us promotions, what a crock. I usually bought more when went to store and I know usually people do so now we won't be physically in a GNC so literally taking your employees and saying good job on signing them up, but why are you selling more 'add ons' or additional product. Sorry but just was there few days ago and sat on commenting for awhile... but shame on you GNC and its pathetic directions been going.
4 years ago