Fred Drake Automotive

I highly recommend Fred Drake's Automotive for your car/truck repair needs. I was stranded right before the William J. Roth bridge toll plaza on Rte. 1N. I am so thankful my insurance paid to tow me to Fred Drake's Automotive. I got there just before closing. The owner Fred Drake stayed with me while I arranged for a car to pick me up. He even allowed me to use a shop desk chair outside while I waited for my uber. My car is running great now due to the expertise of the mechanics there. Customer service and communication was great. I would go there again for service and/or repairs.

A family owned business, that treated me and my family like family ! If you have any car issues and are looking for amazing customer service as well as a mechanic/automotive place you can trust, this is the place. The receptionist Ms Sandi as well as Mr. Kevin, Mr. Fred Drake, his son Kyle Drake and the mechanics I interacted with were all amazing, professional and understanding. Fred Drake Automotive is trustworthy, reasonable and just a good all around company to due business with. We are new to the neighborhood and it is a pleasure to be down the street from our extended family at Fred Drake Automotive!! Thank you guys

Wonderful job fixing my steering wheel column. Service people finished the job in a timely manner and were efficient, too. They front desk even picked me up, once to drive me home, and once to pick me up to get my finished auto. A very convenient service, too!

I have always went to get my car done at the dealership. I am a creature of habit, and going to a new place is a different level of anxiety, I looked at the reviews & decided to give them a try. I am glad I did, everyone was helpful & I was able to get a ride to & from my home. They communicated properly when my vehicle was done. They explained thoroughly what was done on my vehicle & put in chronological order on what is needed to get done next. Also check their website for some specials they offer. Thank you for making my experience a pleasant one & I will be back in the future on my maintenance for my car!

This is a review of the customer service I received. I went in to see if they were a repair shop and cared about getting people back on the road. They seemed very nice and said they cared. I had them tow my vehicle it wouldn't start or anything. They were very careful with the tow and nice. They told me the ignition was bad. I had the ignition replaced they said it was all fixed. I picked up the car and it left me stranded several times still not starting. I called they stated to bring it back in and they would look at the car. I took off from work and went up there. They called someone out to talk to me the one that put ignition in. He stated at least three times that he was the ignition specialist. Told him about not starting again he stated that it was the remote start that was in car. He stated that he wasn't even going to look at car until I get that removed, then I could bring it back and he would look at it. I am thinking so You made a appointment for me and you aren't even going to look at it. Could have told me that without me taking off work and coming up to be told that. I left called later talked to manager he told me that he thought I just didn't like what he was telling me. Ok if that is your customer service. Long and short did get it fixed it was the pass lock system programming after ignition was done, car wasn't done right Reprogrammed the anti-thief and haven't had a problem since. So, I wouldn't go here for anything but tire oil and brakes. But I won't be back plenty places like that out there.