Farmacia Guadalajara

Terrible customer service. A few weeks ago I bought a medicine, I told the lady to support me by selling me the indicated dose because I wasn't sure which one I should buy. It wasn't until the next day that I realized that he had sold me one that was more expensive and that it wasn't the indicated dosage. I returned to the pharmacy before 48 hours as indicated on the purchase receipt, so they could give me a refund of my money. The purchase receipt indicates that to make changes or refunds, the medication must be returned unopened and within 48 hours of purchase and that no changes or refunds are made for medications that require refrigeration. The lady who attended me told me that it was my fault for not having noticed what I bought, I told her what the ticket indicates and that she should support me because it was before 48 hours, the medication was sealed and it was not refrigerated medication . He just told me that he wouldn't be able to help me with anything. How unpleasant that they don't support situations like this and only tell you that they can't do anything. For obvious reasons I would not purchase products or medications from any of these pharmacies again. The lady who sold me the medicine was also not very nice when I asked her to help me find the dose that the prescription called for. Before going to the pharmacy I was trying to dial to see if they could support me, since the city is 1-2 hours away from me and they never answered. I just went to waste time.

Terrible customer service, they exercise discrimination, the cashier ordered me to give him my grocery bag to put his hand in and check my things, I had to give in because I needed medication and I had already been waiting at the checkout for 20 minutes. I began to explain to him that his actions were discriminatory and he began to make fun of me. On other occasions they have forced me to show the receipt for the medicines I paid for inside. They have always had bad customer service, it even seems that they demand cashiers with feelings of superiority.

In terms of medicine, excellent prices, I have never had a complaint about them. Until now I bought sugar because they had it at a discount and they didn't respect the price. I'm very upset, so why do they offer offers?

It regularly has the medications you need, and also offers a self-service service to buy your groceries.

Maybe it is a requirement that to be a pharmacy worker you have to feel superior to the customer and be angry. It seems like they are doing you a favor by serving you. I had to see how they discriminate against a person, just because of their "appearance." The vibe of that pharmacy is very heavy, just like in Rutilo Torres.