FARMACIAS DEL AHORRO Viaducto

Today we are harassed by the security guard, one thing is to check and the other is for the security guard to get behind a person, as I told the lady who attended is already harassment. Still when opening the backpack to store a jacket, I look out to check what we are bringing, which puts our safety in danger since who tells us that this person can rob us. That is very wrong on the part of Farmacia del ahorro. They should pay attention to the people they hire.

Super uncomfortable environment. They treat you as if you were going to steal something, not only the security, but also the employees, they don't let you see and make you feel very uncomfortable. It's one thing for security to watch you and another for you to have three other employees behind you telling you that you can't see the products. At San Pablo they help you choose and let you observe calmly.

Today I went to this branch and since I couldn't find what I needed, I asked a woman with Chinese hair, a brunette with blue glasses, she was in the condom area, I approached her and asked her if they had Xray gel, she didn't even let me finish and he answered me with a NO! I then ask him about Bengué, he gives me the same rude answer, I ask him if they carry any brand, identical answer. I approached another employee who did tell me where what I was looking for was. I asked at the cashier if there was a floor manager, she told me that I could make the report to her, I did of course. This behavior speaks very badly of Farmacias del Ahorro. They should tell the lady that she should be grateful for having a job, if she doesn't like serving the public, she should look for another one, but above all, she should understand that the clientele is not to blame for having to work there, nor are we responsible for their bad mood. , neither of their complexes, nor of their frustrations. Just because it was close I went to buy there, I should have done what I always do, buy at Farmacia San Pablo, where they ALWAYS serve me with kindness.

Very bad service, their system never works. Iván Salvador Tolentino does not respect the order of the clients and has a rather bloody attitude.

They have terrible service both online and by phone, I was never able to contact an agent as the wait is unsustainable.